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L2 Production Support

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Axius Technologies Inc.

2021-12-04 07:30:03

Job location Dayton, New Jersey, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Role : L2 Production Support

Location : Stamford, CT/Piscataway, NJ

Employment : Fulltime/Contract

Client : Virtuasa

Job Description

  • Prior experience on L2/L3 Production support team
  • Management and leadership skills - Should be able to initiate an incident management call and drive the call with stakeholders from different departments etc. to the resolution
  • Hands on experience and knowledge on Application Monitoring systems Splunk, App Dynamics is a must. Also be able to write queries, add checks, remove checks, configure notifications etc.
  • Well versed with Jira
  • Analytical skills - Should be able to analyze the issue by connecting all the dots in ordering buyflow.
  • Knowledge on reporting applications like Tableau, Siteimprove is an advantage

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