Senior Copywriter

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Job description

MissionStaff, a leading Tech, Creative and Digital staffing firm offering the best of contract work opportunities with many of the benefits associated with permanent employment has the following role available.

Job Description: The right candidate is a self-motivated, independent, and critical thinker with wide-ranging writing skills and an inherent understanding of branding, tone, and voice. The Sr. Copywriter will be responsible for the creation, execution, and delivery of account-based and self-service content across customer communications channels such as email, direct mail, SMS, video, and more.

Job responsibilities include, but are not limited to the following:

• Writes, reviews, edits, and manages creative and technical content for account-based and self-service experiences

• Manages change requests to existing onboarding, service, transactional, and product education communication tactics

• Adapts language and style to reflect brand voice and tone

• Partners closely with cross-functional partners inclusive of product development teams

• Improve quality design and enhance user experience

Preferred skills and qualifications:

• Working knowledge of multiple platforms such as Jira, Confluence, and Salesforce

• Proficiency in Microsoft 365 tools and applications including Outlook, Teams, SharePoint, and OneDrive

• Bachelor's degree in Communications, Marketing, Journalism, Business Administration, or equivalent work experience