IT Business Analyst

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Job description

Position Summary

Working in the US Commercial ITS team, this position will support the US commercial business and be the primary liaison to coordinate the required work activates for both large and small technology projects. The ITS Analyst needs to maintain the portfolio of projects that are currently on the roadmap and participate in making decisions on project priority and project execution. Working with the US commercial teams, Global Solution Center and in-house and out-sourced development resources, the ITS Analyst will be a key player insuring that the appropriate projects are part of the portfolio and these projects are delivered with high quality, on schedule and within budget.

Responsibilities

• Requirements definition and documentation
  • Work with internal partners and client stakeholders to understand and define business requirements.
  • Work directly with technologists to develop use cases and functional specifications documents.
  • Solicit, gather, and analyze, user input and requirements
  • Identify and involve key stakeholders
  • Identify and interview internal/external subject matter experts

• Author and compile user stories
• Interface with technical managers and teams
• Collaborate with counterparts in ITS (project, development, management) to create and validate business requirements and project specification documents
  • Participate in user acceptance testing
  • Author and present project status reports
• Work with ITS leadership to define the technology approach, strategy and roadmap for the various projects within the portfolio
• Collaborate with other ITS resources from across the organization to identify synergies, provide required data interfaces, and assure data consistency and analytical capabilities to support the business.
• Engage and drive vendor support as required

Qualifications (Training, Education, Prior Experience)

Education:

• University Degree in Computer Science/ Information Systems/Business Administration or science related field.

Experience - at least 1- 3 years working experience in the following areas:

• Experience with large scale ITS projects and how the various roles work together to insure success
• Familiarity with one or more of the current ITS toolset used at Zoetis i.e. Vistex, SAP ECC, Hybris, Crown Peake, Google Analytics, Business Objects, Tableau, salesforce.com CRM is a plus.
• Experience in working in agile software development methodology and lean start up approach to initially deliver an MVP. Comfortable working through multiple build, measure, learn cycles.
• Experience working with creative and technical project teams with a natural curiosity and a drive for innovation.
• Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools

Skills:

• Highly developed communication and inter-personal skills with the ability to influence through personal credibility, integrity and professionalism
• Excellent written and oral communication skills
• Relentless dedication to Customer Excellence
• Strategic thinking and analytical skills
• Fluency in English (written and spoken) is a must
• Excellent interpersonal and leadership skills, with ability to work in a matrix organization, managing multiple stakeholders that includes Business Units, Functional Leaders and their teams

Non-Negotiable Hiring Criteria:

• Experience soliciting, gathering, analyzing, user input and requirements
• Experience authoring requirements definition and related documentation
• Experience collaborating with technical team, project managers and business partners to execute project plans
• Excellent communication skills
• Travel requirements 15% - 20%.

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.