Personal Banking Consultant II - $1000 Bonus

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Job description

Duties:
As a new Retail employee of Lakeland Bank, you will have an opportunity to earn $1000.00 in bonuses.

Here's how:

After the successful completion of 30 days of employment you will receive a $250.00 bonus

After the successful completion of 6 months of employment you will receive an additional $250.00 bonus

After the successful completion of 12 months of employment you will receive an additional $500.00 bonus

As a Personal Banking Consultant II at Lakeland Bank your focus is to provide outstanding service to all clients as well as the supervising and providing sales coaching to the branch team in the absence of the manager. The Personal Banking Consultant coordinates all -customer functions within the retail branch office through a "one stop" customer assistance approach. Your role entails but is not limited to; basic teller transactions, opening and processing new accounts, providing customer centric answers to clients complex questions, addressing and resolving customer concerns and providing solid financial stewardship. You will be responsible for uncovering customers financial needs and suggest/refer products and services in a professional manner through the techniques learned in the Retail Sales and Product Training Program.

Key Responsibilities:

Coach and motivate branch team in the absence of the manager to achieve goals

Supervise all activities in the branch in the absence of the manager

Refer retail credit products and services

Promote applications including types of loans available, rate and fees, processing and closing requirements

Identify sales and referral opportunities both in traditional and non-traditional bank product areas

Achieve cross-selling goals

Deliver a "one stop" customer assistance approach

Balance teller cash drawer, cash reconciliations and transfers to vault, TCR, TCD, ATM, and coin machine

Order and ship currency and coin

Monitor and promote sales activity contests

Requirements:
Skills Required:

Minimum of 2 year of related experience, prior teller experience is preferred

Prior supervisory skills

Ability to lead, motivate and encourage others

Exceptional customer service skills

Proven sales experience with a willingness to cross-sell the bank's various products and services

Poised, positive, professional demeanor at all times

Reliable and dependable in their work and attendance

Ability to function as a team member and works well independently. Self-motivated

Working knowledge of Microsoft Office, Word, Excel, Outlook

Willing and able to work in branch locations within a reasonable distance from assigned locations on a temporary basis as required

Eligible to register with NMLS (Nationwide Mortgage Licensing System & Registry)

Must be bondable

Employment Eligibility:
All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding. Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.

Lakeland Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

Scheduled Hours:
Please be sure that you have the availability to work this schedule before applying

Day

Start time

End time

Comments

Monday

8:45am

5:15pm

30 mins Lunch

Alternate week (if applicable)

8:45am

5:15pm

30 mins Lunch

Tuesday8:45am 5:15pm

30 mins Lunch

Alternate week (if applicable)

8:45am

5:15pm

30 mins Lunch

Wednesday8:45am 5:15pm

30 mins Lunch

Alternate week (if applicable)

8:45am

4:00pm

30 mins Lunch

Thursday

8:45am

5:15pm

30 mins Lunch

Alternate week (if applicable)

8:45am

4:00pm

30 mins Lunch

Friday

8:45am

5:15pm

30 mins Lunch

Alternate week (if applicable)

8:45am

4:15pm

30 mins Lunch

Saturday

8:45am

12:15pm

Alternate week (if applicable)

Sunday

Alternate week (if applicable)

Total hours for the week

40hrs

Comments:
Scheduled hours subject to change.

Overtime as needed. Person will be housed in Summit with the possibility of working in Morristown and Madison Office when needed.