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Post Closer - Investor Suspense

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Family First Funding LLC

2021-12-03 17:32:04

Job location Toms River, New Jersey, United States

Job type: fulltime

Job industry: Other

Job description

  • Work on conditions given by investors and reach out to the necessary parties to retrieve required documentation
  • Meet with manager urgently on any problems/issues that occur
  • Communicate with investor and warehouse on any collateral conditions
  • Prioritize loan files, enter and update conditions in Encompass
  • Upload documents retrieved to clear conditions into Encompass
  • Run DU/LP and UCD when necessary
  • Contact HOI/Escrow/Flood/Settlement Agent/Title/LO/Processor/Underwriter/Closer/MI company/anyone applicable to help clear conditions
  • Request any checks needed from loan checks/accounting department and enter onto shared excel for accounting
  • Form PCCD's and letters along with copy of PCCD (and a check when tolerance cure) and send to borrower(s)
  • Notify servicing department of any monthly payment/escrow changes
  • Contact investors on status/Estimated Time Arrival of purchase date
  • Retrieve purchase advice once available and send out to Family First Funding LLC
  • Allocate/upload/email purchase advice to correct warehouse
  • Mark file in Encompass suspended/cleared for purchase/purchased in correspondent loan status
  • Clear post-purchase conditions as assigned by manager


  • Encompass Experience
  • Knowledge of Microsoft Office and Outlook
  • Must have excellent communication skills and be a team player
  • Must be flexible and able to work in a fast-paced environment
  • Strong detail orientation skills
  • Ability to prioritize and work independently
  • 2-3 Years of Post Closing Experience


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