Operations Associate

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Job description

Cetera Financial Group is currently seeking an Operations Associate for our company's office located in Albuquerque, NM. This is a unique opportunity to join our team to provide operational support and world-class customer service to our broker-dealer clients.

What you will do:

Operations Functions

• Processes Direct‐Way and Pershing paperwork using BAR Financial procedures
• Conducts basic review of transaction paperwork for completeness and accuracy
• Conducts thorough review of each piece of paperwork to check for any missing information and seeks to actively correct missing information
• Prepare research assigned to them by the OSJ
• Compiled business‐related information assigned to them by the OSJ
• Accurately maintains required logs and files
• Scan and index/e‐file documents into an imaging filing system
• Depositing client checks electronically or physically

Daily Functions

• Answering Phones in a proper manner
• Prioritizing OSJ correspondence and phone communications
• General office upkeep (supplies/cleanliness)
• Mailing/Shipping business paperwork to correct sponsor company

What you need to have:

• GED/HS Equivalent and/or relevant experience
• 1+ Year of Professional/Administrative work experience
• Technical Competence - Thoroughly understands and implements BAR Financial and Cetera policies and procedures. Remains current on all changes and updates to Cetera technology platform.
• Leadership - Instills and supports the culture of Cetera. Has respect and confidence of others.
• Strengthens others by sharing information and authority. Contributes to group creativity.
• Problem-solving ‐ anticipates problems and deals with them proactively, developing solutions to problems independently.
• Communications - active listener; convey thoughts and ideas in a clear, concise, and timely manner; clearly expresses job expectations, effectively and appropriately utilizes all forms of communication - in‐person, email, voice mail, etc.
• Planning and organizing - Work assignments are planned, organized, and analyzed for optimum results. Properly prioritizes projects and can be counted on to meet all deadlines.
• Judgment and decision making - Demonstrates sound judgment, discretion, sensitivity, and professionalism and earns the confidence of others. Makes good business decisions on a routine basis, conducts self in a professional manner. Adheres to and enforces BAR Financial policies and procedures.
• Responsibility/accountability ‐ takes an ownership interest in his/her work product and always accepts responsibility for his/her actions and performance. Does it right the first time
• Team Building - Establishes and maintains working relationships with all co‐workers, internal and external customers; is approachable and accessible. Actively listens to colleagues and is receptive to ideas. Contributes to the success of the team and shares credit with the team. Anticipates needs and does not wait to be told; gets involved and goes beyond their assigned role.
• Results Orientation - Actively pursue the accomplishment of objectives and drives for timely results.

Our top performers share the following traits:

• Responds in a timely manner to business‐related phone calls
• Resolves representative issues with some guidance from the supervisor
• Provides a high level of services to all internal and external customers
• Follows and adheres to agreed-upon service level agreements for Tiered Services
• Maintains professional demeanor throughout the workday

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

About BAR Financial

For the past 30 years, BAR Financial (a division of Cetera Financial Group) has specialized in helping success-minded people plan for their retirement goals. Serving clients throughout the eastern United States, we have proudly established a top-producing reputation with one of the largest independent broker-dealers in the country. Our region is entrepreneurial in spirit with over 35 years of experience working with Independent Financial Consultants and Financial Institutions alike, providing the necessary resources for the growth and prosperity of their financial planning and investment practices, and management of their retail investment programs.

About Cetera Financial Group®

Cetera Financial Group® ("Cetera") is a leading financial advice firm. It empowers the delivery of an Advice-Centric Experience® to individuals, families and businesses across the country through independent financial advisors as well as trusted tax professionals and banks and credit unions. It's headquartered at 200 N. Pacific Coast Highway, Suite 1200 El Segundo, CA 90245.

Comprehensive services include: wealth management solutions, retirement plan solutions, advisory services, practice management support, innovative technology, marketing guidance, regulatory support, and market research.

"Cetera Financial Group" refers to the network of independent retail firms encompassing, among others, Cetera Advisors LLC, Cetera Advisor Networks LLC, Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors), Cetera Financial Specialists LLC, and First Allied Securities, Inc. All firms are members FINRA / SIPC.

Individuals affiliated with Cetera firms are either Registered Representatives who offer only brokerage services and receive transaction-based compensation (commissions), Investment Adviser Representatives who offer only investment advisory services and receive fees based on assets, or both Registered Representatives and Investment Adviser Representatives, who can offer both types of services.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

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