Branch Manager

Job Summary: Responsible for the branch management functions (Admin, Service, Field Sales, Inventory, Assembly and Distribution) to ensure conformance to specifications and continuous production consistent with established standards.

Essential Functions, Roles and Responsibilities: Essential duties and responsibilities include the following:

• Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations.
• Manage local safety program within established guidelines, complete and submit monthly safety reporting and conduct safety meetings.
• Ensure customer requirements are serviced within established operating procedures.
• Diagnose problems and recommend or implement appropriate solutions.
• Oversee operations to achieve cost, delivery and quality objectives. Manage inventory turns (reduce slow or non-moving inventory) and identify material substitutions are done in an economical manner.
• Track financial activities for the facility (invoicing, local purchases, inventory levels and service utilization).
• Prepare annual budget and manage expenses to budget. Report monthly financials to management.
• Ensure that all safety, health and environmental regulations are being followed by all employees.
• Administer facility contracts, maintenance and improvements.
• Direct and participate in sales activities to maintain customer base, develop new customers and monitor customer satisfaction.
• Coordinate date entry, investigation, resolution and feedback of CPR's from the respective branch.
• Develop and execute opportunities to increase product, rental and ancillary revenue.
• Monitor and communicate new products and specifications, knowledge of customers, rig count, competition (strengths and weaknesses) and industry trends.
• Ensure compliance of Fleet Management Program. Maintain all company vehicles with necessary tools and safety equipment; ensure all necessary repairs are conducted in a timely manner and consistent with company policy.
• Provide support and guidance to all levels of branch personnel including training/coaching in areas of problem solving, creative thinking and technical skills.
• Human Resource responsibilities including staffing and organizing the Branch with qualified personnel; conduct performance appraisals and one-on-one meetings; counseling personnel for personal development and improvement; training; adhere to and reinforce policies and procedures.
• Record, track and approve weekly time; approve employee expense reports; manage non-billable hours.

Education, Training, Experience:

High school diploma or general education degree (GED); or two to ten years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, Registrations:

None Required

Job Knowledge, Skills, Abilities:

• Working knowledge Cactus Wellhead Products; Corrective Action and Field Complaint Investigations; Customer Property, Repair and Remanufacture; Customer Relationships and Networking; Equipment Troubleshooting of Cactus Wellhead and Other EOM Equipment; Infrastructure and Asset Management; Preparing and Evaluating Budgets; and Rental Equipment
• Intermediate Computer Skills
• Advanced Language Skills, Advanced Mathematical Skills and Advanced Reasoning Ability

Supervisory Responsibilities: Directly manage a team of Operations personnel. Carry out managerial responsibilities in accordance with the Company's policies and applicable laws.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; stand, walk and sit; talk and hear.
• Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
• Ability to clearly hear voices or alarms, bells, and other noise.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock.
• Regularly exposed to wet and/or humid conditions (outside weather conditions); high, precarious places; extreme cold; extreme heat and vibration.
• Occasionally exposed to toxic and caustic chemicals; risk of radiation or electrical shock.
• The noise level in the work environment is usually very loud.

Disclaimer:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.