EPIC Clinical Business Analysts level 2 and 3
NYC Health + Hospitals
2021-12-03 14:57:58
New York City, New York, United States
Job type: fulltime
Job industry: Consulting & Corporate Strategy
Job description
We are looking to fill positions in the following Epic modules: Inpatient Clinical Documentation, Stork OB, Inpatient Orders, Infection Control, Long Term Care/ Rehabilitation, Beacon Oncology, OpTime Peri-Operative, Anesthesia, Radiant Radiology, Cupid Cardiology, Laboratory, Willow Pharmacy, ASAP Emergency Department, Care Management and EpicCare Ambulatory, MyChart, EpicCare Link, Kaleidoscope Ophthalmology, HOD, and HomeHealth.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
- Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards.
- Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
- Define external interfaces, constraints, quality issues and other non-functional requirements.
- Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
- Partner with project managers to complete requirements documentation in accordance with project schedule.
- Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.
- Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
- Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
- Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
- Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.
- Develop and execute project presentations.
- Participate in special projects as required.
· Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
· Participate in the development of various departmental training initiatives.
· Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
· Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members.
· Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I, consultants, and/or other appropriate project team members.
· Due to the responsibilities of your position, you will be required to work beyond your regularly scheduled hours.
QUALIFICATIONS / EXPERIENCE
- A Master's Degree or advanced clinical degree from an accredited college or university and one year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area: or, one year of experience in a relevant clinical and/or healthcare administration role/function; or
- A Baccalaureate Degree from an accredited college or university and three years of experience as described above; or
- A satisfactory combination of education, training, and experience.
- Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year.
- Clinical background (preferred)
- 1-3 years experience with Epic EMR and/or other clinical or business applications
- Epic Certification (preferred)
· We are willing to train the selected candidate. Epic Certification is required within the first 6 months of appointment to continue employment.