Senior Business Analyst - Remote

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Job description

ITX Corp. is seeking a Senior Business Analyst.

* Do you love being a leader of software product teams that need your help making the complex simple?
* Are you a detective who loves uncovering the clues that build the case for a delightful user experience?

We live and breathe product and user experience at ITX. Working here means we value customer feedback and a roadmap of the future. It also means surrounding yourself with other A-players.

We are looking for a senior-level Business Analyst with enterprise experience to join our Innovation Team leading software products for industry-leading clients. Business Analysts at the enterprise level have transitioned in their career from a tactical, project-focused role to a creative, innovative role. They are directly responsible for confronting and capitalizing on change and complexity to help our clients forge ahead.

The Senior Business Analyst within the Enterprise is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line. Their ability to navigate enterprise ecosystems enables them to gain requirements from key stakeholders, architecture, and UX. The Enterprise Business Analyst is an external-facing function that plays a key role in the ideation, development, marketing, selling, and support of a product.

The ideal candidate is a product polymath who can solve problems in various domains, from business to UX, to parsing technical nuances within an engineering organization. They rely on their solid analysis and requirements documentation that allows them to interface with business and software development teams directly.

The ideal candidate will demonstrate:

* Ability to work well with internal teams, including developers, designers, architects, quality assurance, and operations
* Ability to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on new features or roadmap items leverage
* Analyze the roadmap regularly for backlog health. Provide internal and customer training on how to use the product
* Ability to answer incoming questions about the product and its capabilities, assessing and addressing technical risks
* Ability to understand and analyze data pipelines, algorithms, and automated systems

Job responsibilities:

* Analyze customer requirements and translate requirements into design specifications
* Work with technical team members to ensure design specifications are technically sound
* Coordinate and perform testing of new or modified system components
* Identify and document business, functional, or system requirements
* Identify, document, and prioritize business, functional, or system requirements
* Provides resolution for application issues
* Prepare training material
* Deliver training to business users

Requirements:

* Ability to inspire and develop a product team
* Ability to drive multiple projects to successful completion
* Excellent client collaboration and team-building skills
* Bachelor's Degree
* 5 years of experience in an enterprise product leadership role with product management and analytics skills

* Demonstrates written communication skills
* Demonstrates analytical skills
* Demonstrates problem-solving skills
* Promotes information sharing

If you're interested in this opportunity, please complete the Application Form or send your application to

About ITX

ITX helps our clients use technology to move, touch, and inspire the world by transforming technology investments into business capabilities. We primarily serve the medium- to enterprise-level business market, focusing on strategic and operational business technology services. Founded in 1997, ITX Corp. provides full lifecycle software product development to the world's top companies that are worthy of their brands. Starting with clear and executable strategies that help companies disrupt their markets, we create technologies that are beautiful, build brand loyalty, and inspire users to become brand advocates. We blend best practices with innovative tools and professionals to predictably deliver remarkable results. With every client project, ITX provides comprehensive support services so that our clients' solutions remain relevant, as well as functional. We have team members throughout the Americas, but our impact is global. ITX is headquartered at 1 South Clinton Avenue in Rochester, NY, and currently has about 250 members of our team. For more information, visit .

ITX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, domestic violence victim status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, criminal conviction status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please include the information in your application to ITX. Additionally, ITX participates in the E-Verify program in certain locations, as required by law.