Manager Contingent Workforce

---

Job description

The Manager Contingent Workforce will lead a team of Workforce Coordinators and will work cross-functionally with the recruiting teams and business leaders to provide excellence within our Non-Employee Management Organization (NEMO). This individual will demonstrate a high level of proficiency with relevant technology platforms and will be responsible for SLA's and operations. This is an exciting opportunity to help transform Regeneron's approach to talent management & delivery as an integral member of the NEMO team.

A typical day may include:

• Oversight of the daily operations management of the Corporate on/offboarding compliance program
• Manages the Workforce Coordinators and provides back-up support for peak periods and absences
• Ensures the timely delivery of services to SLAs and in strict compliance with program SOPs
• Regularly monitors service levels and client user experience to ensure the best possible outcomes
• Takes lead role on resolving service escalations, managing high-touch client users, and all sensitive situations
• Meets with the REGN Program Owners daily to discuss activity levels, issue resolution, and escalation support
• Conducts regular audits of all program activity and implements immediate and sustainable remediation activity
• Drives the daily adoption of practices and policy across the NEMO team, internal customers, and supply base.
• Proactively identifies and develops strategic relationships to drive adoption and ensure business needs are met

This job may be for you if you:

• Have the ability to navigate a large organization to build key relationships and allies
• Are able to learn new systems quickly and understand a broad Technology Ecosystem
• Drive communications across all levels in the organization
• Have strong leadership, organization, and customer management skills
• Possess critical thinking and problem-solving skills
• Understand accurate escalation pathways and triggers
• Regularly pitch new ideas which will enhance program effectiveness and further program evolution
• Partner with program sponsors to deliver on critical initiatives surrounding practices and policies
• Can model the highest possible standards of ethics and compliance, upholding our core values

To be considered for this role you must possess a Bachelor's Degree with 5+ years managing Contingent Workforce Programs or leading MSPs/VOPs with direct staff management experience. Proficient with one or more VMS tools (e.g. Beeline, IQN, WAND, Fieldglass, etc.) Proven operations and staff management experience with a track record of growth. Strong working knowledge of FLSA and EEOC laws (ADA, ACRA, etc.) Prior experience triaging employee relations issues and initiating case management. Advanced MS Office (Word, Excel, PowerPoint) for reporting and presentations

Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides amazing benefits including health and wellness programs, fitness centers and stock for employees at all levels!

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need.