Logistics Dispatch Coordinator (on-site)

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Job description

Alba Wheels Up was founded with the philosophy of ensuring customer compliance with regulations while coordinating efficient, timely movement of freight and information. With beginnings that go back over 70 years, Alba and Wheels Up operated as two separate entities which merged to form Alba Wheels Up, a family of true logistics professionals. Following the successful merger of the companies, the company has become an industry leader. In March 2021 The Company received significant strategic investment from Southfield Capital, a leading private equity fund. This investment is positioning the company to continued acceleration through organic growth and acquisitions.

The integration of new technologies and exemplary service standards have allowed Alba Wheels Up to be on the forefront of changes in the global trade industry. Tremendous regulatory visibility has allowed Alba Wheels Up to engage in regulatory pilot programs while forward-thinking mindset means The Company fully adopts new Customs and Border Protection technologies and regulations before the competition.

Job Description:
Arrange and monitor traffic services, by sending delivery orders and communicating with trucking companies. Responsible for providing and maintaining effective customer service.

Responsibilities:

* Send out D.O. to truckers with supporting documentation
* Communicate with truckers through email or on the phone if there is an issue with the shipment
* Coordinate with truckers to make sure shipments are pickup and delivery in a timely manner
* Advance payment to Airline, CFS Station, and Steamship line. ISC, loading, Exam, and Storage/ demurrage charges.
* Obtain rates from truckers for drayage/delivery
* Uploaded Pod and other traffic receipt
* Invoicing files & Prepare billing packages
* Other clerical functions (such as printing and scanning documents)

Requirements

* Must have a high school diploma or equivalent, Associates degree or higher is preferred
* Exceptional customer-service skills and effective communication both verbal and written
* A minimum of 1-2 years of clerical experience in a professional office environment
* Strong attention to detail and organizational skills
* High level of discretion and confidentiality
* Must be able to multi task in a fast paced environment
* Must be computer or technically savvy, and have basic computer skills & understanding of Microsoft Office
* Must be proactive, have a strong work ethic and go-getter and flexible attitude
* Ability to be a team player, as well as work independently

Alba Wheels Up International is an Equal Opportunity Employer