Front Desk Supervisor

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Compensation:

$16.50 starting

Responsibilities:

• Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
• Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
• Handle the front desk budget and order office supplies as needed

Qualifications:

• Experience with MS office and bookkeeping skills desired
• Have superb communication skills, management skills, and multitasking skills
• Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
• Must possess a high school diploma or equivalent certification (GED)

• Opera Experience Preferred
• Flex schedule including overnights
• Hyatt Experience Preferred

About Company

Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, 401k plan and travel discounts. We are fully committed to all team members and provide them with all the resources to make each person successful.

Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v

Hyatt Centric SouthPark Charlotteis an amazing place to work! Come join our team!