Talent Acquisition Specialist

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Job description

SUMMARY:

The Talent Acquisition Specialist will be responsible for leading the full lifecycle recruitment process and managing the candidate experience throughout the Applicant Tracking System (ATS)/ Human Resource Information System (HRIS) to ensure a consistent and positive experience. The Talent Acquisition Specialist will provide an exceptional experience to hiring managers and candidates, supporting associates through all phases of the recruitment process. Understanding hiring needs and challenges, sourcing potential hires, building relationships with passive candidates and hiring managers and evaluating candidates' qualifications. This includes responsibility for managing key performance indicators in Talent Acquisition metrics.

ESSENTIAL FUNCTIONS

* Serves as a trusted Talent Acquisition/ Human Resources business partner demonstrating a sense of urgency with First Bank's staffing initiatives and human capital forecast.
* Partners with Regional, City / Area Executives, and hiring managers to design a recruitment strategy for each branch / department and ensure strategies align with labor trends and best practices
* Collaborates with other team directors and/or managers to identify and draft detailed and accurate job descriptions and hiring criteria/standard.
* Educates, trains and coaches Front Line Managers on full life cycle recruitment
* Stewards a positive end-to-end candidate experience (sourcing, screening, interviewing, selection and on-boarding) and ensures it follows best-in-class practices and enthusiastically communicates the employment value proposition, reflects the brand and is an engaging candidate experience.
* Leads and executes full life cycle recruiting process including sourcing, screening, selection, interviewing and supporting pre-onboarding.
* Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
* Posts and maintains job descriptions for open positions ensuring consistency across all divisions of the company.
* Manages internal posting and transfer process, including screening, coordination of interviews with hiring manager, transfer process, etc.
* Screens applications and selects qualified candidates. Effectively assess applicants and their abilities to perform in a role.
* Assertively initiates contact with passive candidates for openings while maintaining candidate pipelines by conducting active search processes
* Builds networks and talent pools in new and existing markets for desirable skill sets through sourcing and relationship building.
* Coordinates candidate interview itineraries, initiating new hire process, conducting background checks and new hire onboarding process as needed.
* Communicates frequently with Regional, City / Area Executives, and hiring managers regarding status/start date of new team members or transfers. Anticipating hiring manager needs and offering proactive service.
* Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
* Retains thorough records on communication with both applicants and Hiring Managers.
* Maintains high standards of confidentiality of all employee records and information.
* Ensures compliance with federal, state, and local employment laws and regulations, and company policies.

Secondary responsibilities will include:

* Conduct review of HR Policies and Benefits with new associates during New Associate Orientation.
* Partner with Universities within the bank's footprint that has Business, Finance or Economic concentrations in order to improve the internship program. Attend meetings with Universities, job fairs, career events, and local community brand outreach events as needed; some events may require working nights and weekend.
* Serves as expert liaison and advocate for the applicant tracking system by utilizing all functionality, creating processes, testing the efficiencies, training on the capabilities and reporting issues or concerns to management
* Ability to frequent regional offices and retail branches throughout the company's footprint as needed.
* Provides support for recruitment projects and analytics.
* Participates in design and is expected to implement tools to improve the recruitment process.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.

GENERAL QUALIFICATIONS:

Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

* Bachelor's degree or 7+ years relevant experience in learning & development, sales enablement, communications and/or instructional design in an organization supporting multiple partners (Product, Technology, Marketing, LOBs, etc.)
* Excellent written and oral communication skills as well as strong interpersonal skills.
* Proven proficiency with Microsoft Office Suite developing newsletters, email communications and scripts for all associate calls, podcasts and/or online training modules.
* Proven proficiency with Adobe Captivate or other online/video instructional design software
* Experience maintaining and redesigning web-sites and SharePoint sites.
* Experience developing training content and recommending solutions and delivery methodology, based on need.
* Experience consulting internally with leaders, associates and project partners.
* Strong project management skills.

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.