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Front Office Manager-Hyatt Regency Cincinnati

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Hyatt Regency Cincinnati

2021-12-03 07:37:28

Job location Cincinnati, Ohio, United States

Job type: fulltime

Job industry: Administration

Job description

Cincinnati Enquirer Top Workplaces 4 years in a row!

The Hyatt Regency Cincinnati & Red Roost Tavern is located in the heart of the city! Just blocks from Paul Brown Stadium, Great American Ball Park, Cincinnati Convention Center, and to all downtown Cincinnati has to offer. Hyatt Regency Cincinnati has the largest hotel ballroom in the city at 14,219 square feet,491 guest rooms, a Farm-To-Table full-service restaurant, and a quick service Market.

What does working at Hyatt Regency Cincinnati & Red Roost Tavern (RTR) mean to you? New experiences and fresh flavors at one of the best hotels & restaurants in downtown Cincinnati. Growth opportunities are bountiful, grow yourself and grow your career. Clientele are hungry for life and eager to savor new experiences, bring your Cincinnati charm and smile to Hyatt Regency Cincinnati & Red Roost Tavern (RTR) today!

Position Info

The Front Office Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce.

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