Sr. Business Systems Analyst

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Job description

Senior Business Systems Analyst

Duration: 6 Month, Contract to hire
Location: Cincinnati, OH 45202

JOB DESCRIPTION
The Lead Business Systems Analyst is responsible for working closely with internal business units to define requirements for business systems and working with developers and system administrators to understand those requirements and assist in the testing of the resulting system changes. In addition, this candidate must be a subject matter expert that can provide project management, and consultation within the department as well as to stakeholders across the business. A subsidiary of our client helps companies create sustainable growth by putting the customer at the center of everything. Using a sophisticated suite of tools and technology, they turn data into knowledge to help some of the world's leading CPG manufacturers and partners develop, nurture, and embrace deeper relationships with their customer. People are the key to everything, and they continually seek people who make them better.

RESPONSIBILITIES

• Working closely with the business to make recommendations based on experience and identify and document system requirements based on the analysis of business needs, objectives, and existing systems capabilities
• Working closely with vendors and internal software personnel to ensure requirements and functional designs are translated accurately into the delivered product
• Developing accurate and complete quality assurance test plans and test cases to ensure requirements traceability and validation
• Conducting quality assurance testing of systems and enhancements
• Documenting and tracking software defects related to quality assurance, user acceptance testing and ensuring that they are resolved properly and in a timely manner
• Coordinating and assisting in user acceptance testing
• Participating in process analysis and improvement
• Understanding incident, defect management, and resolution
• Assisting in training users and in answering questions
• Establishing and documenting processes to support all areas of responsibility
• Providing guidance to other colleagues in the group, and serve as a subject matter expert to individuals across the business

REQUIREMENTS

• Bachelor's degree in computer science or related field or equivalent work experience will be considered
• Minimum of 5-7 years of experience in the role as Business Analyst
• Functional knowledge of Microsoft Office software including Outlook, Word, Excel, PowerPoint, and Project
• Demonstrate strong organizational skills which will be used to appropriately document requirements, maintain project plans, organize, and run meetings, and participate in testing
• Proactive thinking and behaviors such as being able to anticipate, plan and execute in ways that help drive and increase the efficiency of our business
• The ability to collaborate and work effectively with leaders and team members of all functions
• The ability to work with minimal supervision, in a team-oriented, collaborative environment, and be able to effectively communicate within the team
• Must be able to manage and coordinate multiple requirements projects simultaneously
• A documented history of successfully driving projects to completion
• Must be able to build and maintain a positive relationship with vendors and internal suppliers and customers
• Understanding of data and data governance principles
• Knowledge of Access and Visio

• Understanding of how to use the media data for forecasting and invoicing
• Experience using digital buying platforms like Media Ocean Prisma and Xandr
• Recommended experience in Salesforce and Dynamics 365 Finance and Operations

BENEFITS OF WORKING AS AN EMPLOYEE AT CRG

All W2 Employees at CRG are offered the following benefits options!

• Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!
• We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first 500 dollars of the HSA contributions.
• Our 30K Life Insurance Policy is FREE (no cost to the employee) if you sign up for it!
• We also have a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days.

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