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Business Systems Analyst 2

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Huntington National Bank

2021-12-03 07:32:06

Job location Columbus, Ohio, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Description
Develops operational procedures for products, services and systems supported. Provides technical support to business unit, customers, management and other users. Acts as liaison between software vendors and process/system users or between users and other corporate areas. May serve as lead analyst on projects and be responsible for training and/or communication. Provides support and maintenance for third-party cloud-based systems with responsibilities including the following:

  • Facilitate scope and requirements elicitation sessions as needed.
  • Participate in the review, validation, and approval of project deliverables to ensure adherence to project goals and scope.
  • Maintains, monitors, updates assigned business process and/or system
  • Researches complex problems and acts independently to resolve
  • Develops and provides documentation for users and training purposes

Basic Qualifications :
  • Bachelor's Degree
  • 2 years of experience with system(s) support & maintenance. Software product maintenance and or application.

Preferred Qualifications :
  • Excellent verbal and written communications
  • Highly motivated with strong organizational, analytical, and problem-solving skills
  • Teamwork and Collaboration skills
  • Time Management and Organizational Skills
  • An understanding of project life cycles (e.g. SDLC, Agile/Scrum/Kanban)
  • Ability to collect, analyze, and disseminate information with attention to detail and accuracy
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience working and delivering in an agile environment while supporting applications delivering in a waterfall fashion
  • Conceptual and Analytical Thinking
  • Accountability
  • Continuous Improvement
  • Initiative and Focused Execution
  • Flexibility


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