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Front Office Manager - Doubletree Suites Downtown Columbus

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DoubleTree by Hilton Columbus DOwntown

2021-12-03 07:32:26

Job location Columbus, Ohio, United States

Job type: fulltime

Job industry: Administration

Job description

Doubletree Suites Downtown Columbus

We're in downtown Columbus, less than a mile from the Greater Columbus Convention Center. Our hotel is attached to the Huntingdon Center by an enclosed walkway and Nationwide Arena, EXPRESS LIVE!, and the North Market are a five-minute walk away. Join our team today!

Position Info

The Front Office Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce.

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