Laboratory Courier

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Job description

Overview

Laboratory Courier

The courier provides transport and support for Nationwide Children's Hospital, the Department of Laboratory Medicine and their clients. Responsible for maintaining a schedule to complete routine routes on a daily basis. Obtains information from Client Services and Courier Dispatchers on requests or changes to pick-ups and deliveries. Will be responsible for documenting all specimen pick-ups and deliveries per department guidelines.The courier will be a supportive link between Nationwide Children's Hospital and our customers. Should project a professional image through verbal communication to both internal and external Nationwide Children's Hospital customers.

Schedule: (Full-time, Benefits eligible) Shift: Tues-Fri: 1pm-9pm and Sun:10am-6pm

Location:

Near East Office Building431 S. 18th StreetColumbus, Ohio 43205 Position travels all over Ohio

Why Nationwide Children's Hospital?

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children's Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We're 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we'll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children's Hospital. A Place to Be Proud

Responsibilities

* Maintains schedule to complete routine and on-demand routes daily.
* Handles pick-ups and deliveries from lab, pharmacy, homecare, referring hospitals, clinics, physician offices and outpatient centers.
* Documents all route information and pick-ups per department guidelines.
* Evaluates and monitors weather conditions throughout shift to preplan for anticipated trips and delays throughout region.
* Maintains safety of cargo and vehicle in accordance with hospital guidelines.
* Assists in training of new staff and documents their progress per department guidelines.
* Provides customer service in an efficient and effective manner to ensure customer satisfaction and quality patient care.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

* Ability to use personal cell phone or hospital provided communication tracking system.
* Current Ohio Driver's License.
* Must pass motor vehicle background inspection.
* Demonstrate excellent verbal and written communication skills.
* Position will use company vehicle.

Minimum Physical Requirement:

* Ability to lift objects weighing up to 20 lbs (Occasionally)
* Sitting (Frequently)
* Talking on the telephone and in person
* Walking (Frequently)
* Driving (Frequently)

EOE/M/F/Disability/Vet