Medical Receptionist - Orthopedics

Job description

About us

Northwest Ohio Orthopedics & Sports Medicine, Inc is a medium business in Findlay, OH 45840. We are supportive, rewarding, fast-paced and our goal is to create a comfortable family-like atmosphere for our team members..

Our work environment includes:

• Safe work environment
• On-the-job training
• Growth opportunities
• Wellness programs
• Flexible working hours
• Relaxed atmosphere

Northwest Ohio Orthopedics & Sports Medicine, Inc is hiring for a dedicated and energetic medical receptionist to join our Orthopedic team in Findlay Ohio!

**On the job training provided by an amazing team **

Description: This position will be responsible for the following:

1. New Patient Intake

2. Established Patient Intake

3. Verification of Schedules & Secondary Insurances

4. Kiosk Management & Portal Room

5. Patient Check-Out

This position must employ critical thinking, confidentiality, troubleshooting techniques, immediate response to the needs of our patients (physicians, administration, or co-workers) and effective communication with co-workers, physicians, administration and patients.

Requirements: Must have excellent customer service skills and portray those skills over the phone and to patients in person. Employee must possess effective communication skills, and demonstrate active listening skills as they are the first point of contact for the caller, whether it is a patient, physician, co-worker or administration. Must possess the ability to work in a high stress environment and work well and positively with others. Employee must work independently and possess critical thinking skills to effectively handle emergency phone calls. Employee must also work as a positive team member with those surrounding, as being cross-trained in other responsibilities will be beneficial to primary tasks. Employee must possess a high level of confidentiality when dealing with patient/hospital information. Employee must have organizational and keyboarding skills. Employee must maintain all certifications.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)

Work Location: One location