Unclaimed Property Administrator

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Job description

RESPONSIBILITIES

• Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 3 FTEs and other duties associated with managing a staff


• Ensure Bank remains compliant to all state statutes (including changing mandates) and meets all due diligence and
  deadline requirements


• Facilitate all functions related to Unclaimed Property reporting duties and requirements


• Performs operational accounting activities related to account reconciliation and maintenance


• Collaborate with Compliance/Legal to ensure best practices are employed in policies and procedures


• Provide support in both internal and external audits


• Provide guidance/support to internal departments and/or branches to resolve customer inquiries and research requests


• Serve as the escalation point for more complex unclaimed property issues


• Support management with roll out of Bank mandated Risk programs and in establishment of appropriate governance
  framework


• Perform data analysis for identification of thematic risk issues and escalate, suggest remediation as appropriate


• Identify and participate in efforts for process standardization, short-term tactical improvements and longer term strategic
  initiatives including automation of reporting processes


• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks


• Deliver a consistent, high level of service within our Serving More standards


• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills


• Written and Verbal Communication


• Ability to understand and follow directions


• Adaptable to change


• Basic Computer Skills


• Analytical Thinking


• Able to Multi-Task or Juggle Priorities


• Technical Expertise


• Leadership/Management Skills


• Advanced MS Office Excel

SCHEDULE

Typical office hours are Monday through Friday 8am to 5pm.This position is exempt and full-time. A minimum 40 hours is required per week.

A flexible work arrangement is available for this position. Please speak to the hiring manager for more information.