Business Systems Analyst - Associate

The Business System Analyst works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to incentive plans, data feeds and web applications. The role is responsible for understanding and analyzing business requirements for specific business problems, translating business requirements into functional specifications, and verifying that solutions meet the requirements. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. The Business System Analyst will participate in all phases of a project including initial project planning, functional specifications definition and documentation, process analysis, estimating and implementation.

The Business System Analyst responsibilities include:

• Liaison between the lines of business and the Development team
• Analyzes business requirements to understand the business needs and to determine how an application or solution can best functionally fulfill those needs
• Combine knowledge of what the business wants with knowledge of how the systems are built and used, in order to create functional designs across applications (This high level functional design is used by Business Analysts of all levels within the group as a basis for their low-level functional design)
• Consulting and guiding on the delivery of applications and solutions
• Ability to communicate effectively with business users and write detailed requirements for the development teams
• Experience with SDLC and Agile methodologies
• Experience with writing user stories, detailed requirements and user acceptance criteria.
• Experience creating use cases, wireframes and visual mockups of web pages and report mockups and work iteratively with business users to create solid requirements
• Experience creating Visio diagrams to capture interaction diagrams, process mapping

REQUIREMENTS - Education and Experience

• Required 4-year Bachelor's degree in Computer Science, information technology or HR compensation
• Minimum 5+ years related work experience in a Business Analyst or similar role
• Experience with Agile & working in Scrum teams
• Experience with large scale environments is required
• Ability to manage and track multiple technical projects to completion.
• Excellent organizational, presentation, and communication skills, both written and verbal.
• Ability to communicate with all levels of the organization.
• Ability to motivate team members, facilitates change, and influences others.
• Ability to interact with experts from multiple disciplines, both technical and non-technical.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans