Volunteer Coordinator Hospice

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Job description

Providence is calling a Volunteer Coordinator Hospice - Hospice West Portland (1.0 FTE, Days Full-Time) to Cedar Hills Home Services in Portland, OR

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Volunteer Coordinator Hospice - Hospice West Portland that will recruit, screen, interview, train, assign and supervise volunteers. The Volunteer Coordinator also provides volunteers ongoing educational opportunities, support and recognition. Other responsibilities include: communicating with members of the interdisciplinary team, assessing and coordinating volunteer assignments, maintaining documentation pertaining to volunteer services, maintaining data base and personnel files for the volunteers, and keeping the volunteer program in compliance with Providence Policy, The Joint Commission, and Medicare standards.

In this position you will have the following responsibilities:

* Continuously recruits volunteers within and outside of Providence Health and Services
* Screen, interview and train volunteers for hospice service
* Participate in the Community Hospice Training Coalition to collaborate in planning, evaluation and provision of training for volunteers
* Plan and facilitate volunteer orientation, education programs and in-service meetings, in compliance with Providence policy, The Joint Commission and Medicare standards
* Assign volunteers. Maintains a master schedule of volunteers and assignments
* Supervise the work of the volunteers on a day-to-day basis utilizing the following resources: telephone contact, face to face interactions, email contact, hospice staff and supervisory visits to provide support
* Provide an annual written evaluation for each volunteer and offers opportunities for volunteer input in the evaluation
* Provide service for patient/family while maintaining an optimal experience for the volunteer in recognition of the importance of volunteer retention
* Document in the patient's medical records
* Maintain a personnel and medical file on each hospice volunteer
* Coordinate recognition events for volunteers to recognize and reward volunteers for their service to hospice patients and their families
* Attend staff meetings and interdisciplinary team meetings. Participates in staff orientation and other meetings
* Engage in community outreach to increase the knowledge of volunteer service as well as recruit additional volunteers

Required qualifications for this position includes:

* Two (2) years of experience in volunteer coordination role
* Demonstrated experience in event planning
* Valid driver's license
* Driving record consistent with GOP Safe Driving Policy 330 Incident Point Matrix at time of hire

Preferred qualifications for this position includes:

* Bachelor's Degree in Social Services, Liberal Arts, or related field
* Hospice experience
* Experience using electronic medical record software

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.