Insurance Program Navigator Bilingual Spanish-Care Management Associate

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Job description

Overview:
Salem Health Hospitals and Clinics are part of a network of state of the art medical facilities located within the heart of the Willamette Valley. At Salem Health, we pride ourselves on being a community centric, diverse organization that has been voted a top workplace by our employees for three years running. We continually strive to provide innovative paths to learning and growth while maintaining an environment of strategic problem solving objectives through Lean driven principles. We understand that hardworking, conscientious and compassionate team members are one of our most valuable assets and we are always looking for outstanding people to join our team. Salem Health Hospitals and Clinics complies with the Oregon COVID-19 Vaccination Requirement for Healthcare Providers and Healthcare Staff in Healthcare Settings. Every candidate who accepts a position with Salem Health will be required to furnish proof of being fully vaccinated against COVID-19 prior to starting employment ("Fully vaccinated" means having received both doses of a two-dose COVID-19 vaccine or one dose of a single-dose COVID-19 vaccine, and at least 14 days have passed since the individual's final dose of COVID-19 vaccine). Details can be found on the Oregon Health Authority site

Description/Qualifications:
Your Role With Us:

The Care Management Associate - Insurance Program Navigator is a bilingual in Spanish professional member of an interdisciplinary team working with assigned patients, completing tasks to ensure proper utilization of an insurance premium charity benefit.

Core Functions:

Process new submissions and ensure all necessary information is in place for committee review. If approved, connect participant with insurance broker at first available date during open enrollment. Ensure enrollment occurs.

Complete every year for currently enrolled participants with initial assessment completed prior to submission to committee for approval.

Educate participants about the need to apply for SH Charity Assistance every 6 months and OHP every year.

Navigator will meet with each participant in person on a yearly basis to assist them in signing the IAP Agreement.

Navigator will continue to assess engagement and interest in partnering to improve healthcare, meeting with participants as needed.

Track each participant's eligibility dates on a spreadsheet.

Act as primary point of contact for participant and Salem Health.

Educate participants about program details and ensure they understand their responsibilities in order to remain enrolled in the program.

Work independently, with supervision as needed, to support transition planning according to team identified timelines.

Background/Expertise:

Bachelor's Degree. Healthcare related field preferred.Consideration may be given to candidates who are willing obtain degree within 2 years, must sign an education agreement

One (1) year in a healthcare/community benefit setting using similar skills and performing similar activities preferred.

One (1) year medical setting using similar skills and performing similar activities preferred.

Bilingual - Spanish required

We have many excellent opportunities available! To view all of our openings, please visit our career page at

Closing:
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law. Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact