Senior Property Claims Examiner

Reports To: Property Claims Manager

Position Summary: The successful candidate will facilitate, coordinate, and expedite the handling of all first party property claims. The candidate will also control and critique large exposure cases and resolve claims in a prompt, fair and equitable manner.

Essential Functions and Responsibilities:

• Establish accurate reserves.
• Determine verification of coverage.
• Delegate settlement authority to adjustors.
• Handle all complicated litigation and critique trial preparation with attorneys.
• Attend mediation and settlement conferences.
• Analyze insurance contracts.
• Communicate with the public.
• Maintain an appropriate diary date on files under direct supervision.
• Ensure that a file is proceeding towards a prompt, fair and equitable claim settlement.
• Direct responsibility for supervision of all subrogation and arbitration handling.

Knowledge and Skills:

• 5 years' experience in property claims.
• Knowledge of typical business applications and claim systems.
• Basic knowledge of various applicable state law systems.
• Strong litigation skills.
• Above average reading comprehension and math skills.
• Ability to deal with a variety of personalities.
• Ability to handle difficult situations, including upset policyholders in a courteous and professional manner.
• Experience controlling expenses.
• Proficient negotiation skills.
• Strong oral and written communication skills.
• Strong analytic skills and ability to pay close attention to detail.
• Strong customer service skills.
• Ongoing training through the Insurance Institute of America.
• College degree preferred.