Office Administrator

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Job description

Location: Providence, Rhode Island

About Capital Good Fund
Capital Good Fund ("Good Fund") is a nonprofit, U.S. Treasury-certified Community Development
Financial Institution headquartered in Providence, RI. Founded in 2009, our mission is to create pathways out of poverty through equitable financial services. Our team serves residents of seven states-RI, DE, FL, IL, TX, CO and MA-with plans for further expansion. Good Fund employees are committed to using financial services to transform the lives of those we serve.

Job Description/Responsibilities:
The Office Administrator is primarily responsible for the reception area and associated duties, and administrative support for the leadership team. In this role, the Office Administrator will:

• Receptionist duties and administrative tasks:
• Answer and transfer phone calls;
• Greet clients and visitors to the Providence office;
• Maintain office supplies inventory, and assist in placing orders;
• Schedule appointments and/or gather estimates, such as for maintenance or cleaning;
• Process and distribute incoming mail and packages; collect and drop off outgoing mail
• Document distribution, filing, and scanning

• Leadership support:
• Assist the Accounting Department with clerical and bookkeeping work, for instance by helping with paperwork associated with regulatory filings and check writing, deposits, reconciliation;
• Assist members of the Executive Team with administrative tasks as needed.

About You
We are looking for exceptional people. Capital Good Fund employees are passionate, motivated, and committed to using financial services to transform the lives of people living in poverty.

Required Skills, Knowledge, and Abilities:

• Proficiency in both Spanish and English
• Experience in customer service, reception, or office administration
• Experience with Customer Relationship Management tools such as Salesforce.com
• Familiarity with the Google suite, namely Gmail, Gdrive, and Gcal
• Attention to detail and ability to work effectively with minimal supervision
• Excellent communication skills both externally and internally
• Proactive problem-solver
• Ability to work effectively when switching between tasks
• Punctual

Preferred Skills, Knowledge, and Abilities

• Familiarity with the nonprofit sector and financial services
• Flexibility; willingness to adapt to a dynamic environment

22 A Street, Providence, RI 02907 | (P) | (F) |
Capital Good Fund is a 501(c)(3) tax-exempt organization

This position is in-person in the Providence, RI office Monday through Friday. This role follows all

COVID-19 policies for public health and safety measures, including terms and conditions of employment. Masks are required in all shared spaces, and one will be provided at no cost to you.

This position requires tasks that involve lifting/carrying supplies such as laptops or files; walking
(including stairs), standing, and sitting for lengths of time.

Training, and Compensation
The Office Administrator will receive training from the leadership team in all policies, procedures, and expectations, particularly from the COO, the Senior Accounting Manager, and the Senior Director of
Loan Origination.

The Office Administrator is a 30-hour per week position, and will make a salary of $30,750, with the possibility of moving to 40-hours per week in 2022.

In addition, the Office Administrator will receive a competitive benefits package that includes a 401(k) plan with an employer match of 3% of gross earnings with a minimum contribution of 1%, medical insurance with a $350/month employer subsidy, dental insurance fully covered by employer, 5 paid personal days per benefit year, 15 paid vacation days in the first year on staff, and the opportunity to apply for personal loans of up to $2,000 at 0% interest. Company perks include supervisor-approved opportunities to work from home, flexible scheduling, and 13.5 paid holidays including a floating holiday for your birthday!

How to Apply
Please send a résumé.

Capital Good Fund is committed to creating a diverse environment and is proud to be an equal opportunity employer. Good Fund welcomes every protected characteristic including: race, color, religion, sex, gender, sexual orientation, or gender identity. All are encouraged to apply.

Job Types: Full-time, Part-time

Pay: $30,750.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift

COVID-19 considerations:
COVID-19 policies for public health and safety measures, including terms and conditions of employment. Masks are required in all shared spaces, and one will be provided at no cost to you.

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 1 year (Required)

Language:

• Spanish (Required)

Work Location: One location