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PBX Switchboard Operator - 24 Hrs Days

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Prime Healthcare

2021-12-03 17:30:07

Job location Woonsocket, Rhode Island, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Responsibilities:
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications:
Education and Work Experience

High School Diploma or Equivalent required (effective 4/1/14 for all new hires)

Previous PBX experience preferred.

Previous experience in office or receptionist.

Effective written, verbal communication, and interpersonal skills

Ability to multi-task, prioritize needs to meet required timelines

Analytical and problem-solving skills

Customer Services experience preferred.

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:

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