Self Storage Property Manager

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Job description

The Company

At Spartan Investment Group our mission is to Improve lives through real estate. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business. We specifically focus on self-storage and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US (#166 overall) and joined the list of the top 100 owners of self-storage.

Job Summary

As the Self-Storage Manager you will be responsible for the day-to-day operation of a self-storage facility. Managers utilize strong interpersonal skills while interacting with customers, assisting them in identifying storage needs while providing real-time, cost-effective solutions. Resolving issues, answering questions, and providing general information regarding our company and policies are included in daily responsibilities. Managers are active during the day, taking time to inspect, clean out and prepare units for lease, and maintaining the property grounds and buildings. Ensuring the highest standard of quality in cleanliness, safety, and visual appearance is a priority.

Main Responsibilities:

* Provide excellent customer service, welcoming customers in a friendly and professional manner.
* Handle phone and in person inquiries
* Identify customer self-storage needs and other ancillary items
* Prepare and administer tenant leases
* Ability to keep accurate tenant records
* Accept payments, manage daily banking activities
* Determine proper materials that must be ordered
* Perform basic maintenance, cleaning and preparing units for lease and maintaining grounds
* Work with maintenance supervisor to identify potential hazards
* Meet with vendors/subcontractors as needed
* Daily walkthrough to ensure lock counts and overlocks are accurate
* Ensure favorable and welcoming visual appearance of facility
* Communicate regularly with regional manager on facility performance and needs
* Execute required legal notices to delinquent customers
* Perform other miscellaneous duties as assigned

Requirements

Required Skills/Abilities:

* Excellent customer service skills
* Phone & in-person sales ability
* Evaluate information against a set of standards
* Excellent organizational and follow-up skills
* Working knowledge of policies and procedures of facility
* Self-Storage Management experience a plus
* Valid Drivers license
* Experience with either multi family or commercial property lease up preferred

Being fully COVID vaccinated is a requirement for employment with Spartan Investment Group.

Benefits

Compensation and Benefits: hourly range $15 - $17 with an average of 40 hours per week, health/dental/vision benefits, 401k, PTO, continuing education reimbursement, and other perks with an all-star team and culture.

We are an Equal Opportunity Employer as well as a drug-free, smoke free company that strives to keep employees happy and balanced. All employees subject to a background and drug test.

Spartan Investment Group, LLC has provided a compensation range that represents its good faith estimate of what the Company may pay for the position at the time of posting. The Company may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary, equity considerations, and available market information, but not based on a candidates sex or any other protected status.