Account Executive

*POSITION SUMMARY*
The Account Executive role will be responsible for growing existing business as well as prospecting new customer opportunities. This role will be responsible for performing a variety of functions; increasing branch revenue by securing new business, developing existing house accounts with a measured cadence of customer contact, working with the client and pricing teams to ensure market competitiveness, enhancing revenue through process improvements and customer adhesion by cross-selling new products or services.
*Responsibilities:*

* Retain and grow a customer portfolio
* Conduct monthly simple SWOT analysis and report key findings to management during monthly portfolio reviews
* Cultivate consultative, long-term relationships with contacts at varied levels, based on account complexity, with existing customers
* Be in continuous contact with customers:
* Calling and generating new business opportunities
* Reassuring the customer that their business has been executed on
* Meeting the customer where and how they want to buy

* Communicate with the customer on issues and trends which may impact the customer's business, provide suggestions to improve results for the customer
* Engage internal resources to present and align C.H. Robinson's full menu of services and the corresponding benefits of each to the customer
* Conduct internal data analysis and pipeline reviews weekly with commercial team (Account Management, Sales, General Managers)
* Educate clients on CHR tools and technology; identify opportunities where CHR solutions and reporting can increase client satisfaction and/or drive operational efficiency; ensure market competitive rates and timely market conditions and client advisories are communicated
* Utilize prospecting tools such as MSRT, Hoovers, LinkedIn and DataMyne to qualify leads
* Assist sales executives and support sales campaigns by providing warm leads and supporting the sales cycle and onboarding of accounts where appropriate
* Document client activity through our Opportunity Management and MDM tools
* Ability to define, develop and document business processes (SOP's) and procedures (KPI's) with customers
* Prospect for new customers, drive new sales opportunities and close business primarily over the phone
* Collaborate with operations teams to implement new business
* Work with pricing department or carriers directly to secure pricing and submit pricing proposals to customers
*Required Qualifications:*

* High School Diploma or GED
* Minimum 1 year of experience in forwarding or logistics
*Preferred Qualifications:*

* Experience in account management or outside sales where they managed a book of business and had to maintain a set target growth
* Bachelor's Degree from an accredited college or university
* Passion for sales and building customer relationships
* Attention to detail and strong analytical skills
* Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence others
* Ability to define, develop and document business processes and procedures
* Driven, enthusiastic, persistent, confident, highly motivated and results focused
* Values a diverse and inclusive work environment
*Equal Opportunity and Affirmative Action Employer*
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
*Benefits*
*Your Health, Wealth and Self*
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

* Two medical plans (including a High Deductible Health Plan)

* Prescription drug coverage

* Enhanced Fertility benefits

* Flexible Spending Accounts

* Health Savings Account (including employer contribution)

* Dental and Vision

* Basic and Supplemental Life Insurance

* Short-Term and Long-Term Disability

* Paid and floating holidays

* Paid time off (PTO)

* Paid parental leave

* Paid time off to volunteer in your community

* Charitable Giving Match Program

* 401(k) with 6% company matching

* Employee Stock Purchase Plan

* Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on [OUR CULTURE]() page.

*Why Do You Belong at C.H. Robinson?*
Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.