Leasing Consultant at Marble Alley Lofts

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Job description

WHO WE ARE

Bluestone Properties is a multi-family owner operator. Weve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset.

We are seeking a progressive Leasing Consultant to join our team of avid learners; someone who is passionate for delivering results and making an impact.

The community is called Marble Alley Lofts and is located in downtown Knoxville, TN. The property has a total of 200 units and is a Class A luxury mid-rise.

As a Leasing Consultant, your mission will be to drive occupancy by meeting your leasing goals and providing the sapphire standard for service, optimizing resident retention. To achieve this you will:

* Embrace Bluestone's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.
* Consistently deliver the best first impression of the property; treating each prospect and resident encounter with the highest level of professionalism and hospitality.
* Always be prepared for the sale; starting each morning by walking the show path to ensure curb appeal, show units, and amenities SPARKLE.
* Generate leads by posting ads, checking the website daily for accuracy and consistently promoting the property, amenities and available units on all social media platforms.
* Work your leads with urgency; updating the pipeline with great notes and meeting the sapphire standard for responding to all inquiries within 30 minutes.
* Turn leads into LEASES; continuously close throughout the tour and always ask for the deposit.
* Know your competition and stay ahead of market trends.
* Proactively retain current residents through thoughtful one on one engagement and follow up, as well as participating in monthly resident events.

WHO YOU ARE

* You are a problem solver.
* You are organized and have a plan for everyday.
* You embrace change and the opportunity it brings.
* You are competitive by nature and love to sell.
* You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference.
* You are passionate about customer service; you promote businesses that have treated you well and you always read reviews.
* You see technology as a tool to help you do your job better.
* You view marketing as an opportunity to show off your product; both digital and community outreach are among your favorite to-dos.
* You consider your residents an extended family and look forward to planning monthly resident events.
* You know that teamwork is key in sustaining a winning property.

Requirements

WHAT YOU BRING TO BLUESTONE

* You have property management experience
* You have experience in customer service and sales
* You have excellent interpersonal and communication skills
* You have computer/technology skills; Yardi software preferred.
* Reliable transportation to perform all job duties on and off site

Benefits

Paid Time Off- 120 hours PTO accrual stating upon hire.

Holiday Pay- 7 full paid holidays and 2 half days.

Paid Volunteer Hours-8 hours of paid volunteer time you can use throughout the year.

Housing Discounts- 25% off rent available for all employees off any unit.

Comprehensive Insurance Benefits- Medical PPO, HDHP, FSA, HSA with employer match

Dental, Vision, STD, & LTD.

Retirement Plan- 401K with a 25% company match up to 6%.

Travel & Personal Discounts- Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).

Certification Reimbursement- Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!

Performance Bonuses- Leasing, renewal, CNOI performance-based bonuses & more.

Tech Forward & Transparent Culture- Innovative internal software to make your job easier!

Property Empowerment- Operate your property without the regional bureaucratic constraints of a traditional property management company.

Cultural Appeal- We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!

EOE