Please scroll down, To apply

Coordinator, OTC Hotel Accounting

hiring now

Hilton - Regional Office - Memphis

2021-12-03 07:45:50

Job location Memphis, Tennessee, United States

Job type: fulltime

Job industry: Accounting

Job description

Our Finance team serves as a critical business partner responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management.

What will I be doing?

As Coordinator, Order To Cash (OTC) Hotel Accounting, the duties include handling incoming Help Desk calls, emails, and voicemails to resolve accounts receivable and guest (transient) disputes, updating payments received from Group Catering and Event Sales clients in the advance deposit database, processing guest refunds, and some collections, when needed.

More specifically, you will:


    -Provide research support for Accounts Receivable (AR) or guest (transient) disputes and compile supporting documentation
    -Engage hotel teams to assist with identifying issues, resolving disputes, and obtaining client information as needed
    -Maintain dispute resolution documentation in accordance with Hilton standards
    -Process guest refunds
    -Research and respond to information requests from internal departments and management
    -Ensure the privacy and security of confidential information about guests

Inform a friend!

Nearby jobs

Crew Member Etowah

Systems Support Intern Collegedale

Licensed Nurse Paris

Top