Human Resources Manager - Remote Role

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Job description

With nearly $2 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more.

The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Pennekamp State Park have grown their business and automated their operations with our technology.

Peek follows a "remote-first" philosophy, with our team of over 150 Peeksters distributed across exciting locales such as San Francisco, Salt Lake City, New York, Seattle, Chile, Colombia and beyond.

PS: Peek just made the 2021 Forbes America's Best Startups Employer list!

Peek is a startup environment and we are building the People Operations Team from the ground up, so there is ample opportunity to make a large impact on tactics, processes and implement human resources programs. The team focuses across the entire employee lifecycle, working closely together to ensure there is alignment for all four core areas: talent acquisition, culture, talent management and compliance.

*Position requires work time in PST/MST time zone.

The Role: This role will report directly to the Director of People Operations and will partner closely with the Sr People Operations Business Partner, HR Assistant as well as internal stakeholders including the Executive, Engineering, Sales and Operations teams.

Responsibilities

• Responsible for the daily management of HR activities, primarily managing the administration of company programs, policies and procedures
• Manage the onboarding process: setup hardware/software, collaborate with benefits broker and finance, conduct new hire training
• Reviews and recommends policy and procedure updates in compliance with federal and state employment regulations.
• Take ownership, manage and respond to HR inbox
• Evaluate established processes and day to day work operations for continuous improvement
• Conducts investigations related to employee relations, terminations, EEOC, harassment, etc., and recommends resolutions.
• Facilitates performance review cycle, ensuring that process is understood, and monitors progress throughout cycle.
• Advises and assists business unit managers to ensure consistent application and compliance with human resources programs, policies, and procedures.
• Utilizes human resources metrics to make effective human resources related decisions. Uses metrics to understand trends and makes recommendations to business leaders.
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Requirements

• A solid operational knowledge of functional human resources, including staffing, performance management, succession planning, compensation, rewards and recognition, employee relations, compliance and talent acquisition.
• Problem solving matters independently that evolve in day to day work and escalating as needed
• Fast-paced and action oriented, can comfortably operate and make decisions in ambiguity
• Ability to work independently or in a group setting.
• Employment law knowledge with multi-state compliance
• Ability to work well under pressure of deadlines and competing priorities
• Excellent interpersonal and project management skills. The ability to execute large-scale initiatives.
• Ability to maintain confidentiality.

Personal Attributes

• Communication- with the ability to work across all levels of the organization.
• Organized- with the ability to organize, prioritize and work efficiently.
• Influence- with the ability to get company HR initiatives across the finish line.
• Problem solving- ability to identify problems and come up with solutions quickly and creatively.
• Relationship Builder- with the ability to connect with key decision makers quickly and effectively weigh trade-offs.

Nice to Haves

• Experience supporting a remote workforce
• Experience working in a tech startup and product-focused environment
• Knowledge of international regulations to support a North & South American workforce
• SHRM Certified
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Benefits & Perks

• United Healthcare PPO or HSA options
• $50 monthly automatic payment for home office setup, such as supplies, internet, and other work related items
• 10-days of accrued PTO annually
• 2-weeks paid company holiday recharge break in December during the holidays
• 6-additional paid company holidays
• 401K matching at 50% up to 6%

Physical/Mental Requirements

• Work on a computer an average of six hours per day
• Extended periods of concentration
• Ability to speak in front of groups of people via Zoom
• Frequent communication (Internal - 80%; External - 20%) (written / verbal)
• Sitting or standing for extended periods of time
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Peek Travel Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.