Sr. Property Casualty CSR

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Job description

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

Sr. Property Casualty CSR

IF YOU CARE, THERE'S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick's talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets-their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

• Places miscellaneous ancillary lines (Bonds, Crime, Windstorm, Flood, Cyber Coverage, Pollution Liability, etc.) for Self-Insured Pools and stand-alone accounts
• Coordinates placement of Pool reinsurance renewals with Vice President/Program Executive and Risk Analyst
• Facilitates handling of Sedgwick RSG certificates of insurance for legacy JI clients with Sedgwick RSG's broker
• Reviews/completes applications and submits to appropriate markets
• Risk and exposure consulting - secondary to Program Executives
• Processes policy change requests - processes binders and certificates when given authority
• Maintains/Follow-ups on outstanding items needed from clients or insurance carriers
• Provides premium quotations to clients for new and renewal policies
• Creates and sends proposals
• Invoices all policies and endorsements, including follow-up on delinquent payments
• Processes company and customer inquiries and incoming correspondence
• Reviews expirations monthly and prepares policy renewal notices
• Processes preliminary claims notices between Insurance carriers and clients
• Maintains AMS 360
• Files Surplus Lines taxes and Stamping Office fees and maintains the appropriate files and logs for annual tax filings
• Delivers applications to Texas Windstorm Insurance Association for immediate binding of coverage, if needed

• Manages Agency offsite files

Sedgwick Pooling (Self-Insured Texas Pool Administration)

• Serves as the primary contact for self-insured pool member clients day-to-day basic coverage and service questions
• Fields and responds to client complaint calls and letters
• Maintains current underwriting exposures in Pool underwriting system(s) for all clients (e.g., amendments adding vehicles, property, etc.)
• E-mails and/or prints, assembles and mails member policies
• Issue verification of coverage (certificates) for all lines of coverage
• Coordinates and conducts contribution audits for self-insured pool clients
• Updates and processes inter-local agreements
• Processes annual MCP adjustments
• Coordinates, collects, and processes self-insured pool member renewal updates including exposures, financial statements, warranties, MCP election forms, poor driver forms, etc.
• Setup timeline with checklist for items to be done to finalize account renewal
• Processes DWC notices for self-insured pool member clients
• Makes updates in coverage documents
• Reproduces and distributes changes in coverage documents for self-insured pool clients, including a clear and succinct explanation of the changes from the prior document
• Maintains vehicle id card stock for TWCARMF & TCRMF, working directly with the vendor to replenish the supply
• Works with underwriter to pre-underwrite self-insured pool prospect proposal development, including gathering needed underwriting information
• Enters property & auto schedule exposures into systems to facilitate individual pool proposals
• New member account set-up in underwriting and AMS systems
• Notify teams of new accounts written and accounts lost, as they occur
• Provides TXDOT with appropriate custom coverage verification forms for self-insured pool members that have contracts with them
• Process monthly workers' compensation reporting forms for self-insured pool members
• Prepares and sends property / vehicle exposures reports/downloads to Loss Control for their onsite member visits/evaluations
• Manages team fax e-mail account
• Processes daily and annual MVR's
• Processes monthly MVR invoices and reconciles monthly out-of-state MVR billing
• Reconciles and processes monthly invoices and quarterly billings from vendor for MVR's
• Assist with the testing of new system developments related to the team's self-insured pool clients and eventual implementation and usage of such system(s)
• Manages self-insured pool onsite files
• Maintains Off-Site file Storage for MGA Team

General

• Documents/inputs all phone calls, e-mails, correspondence and any other documents into AMS within 1 business day of receipt/making/sending or as otherwise agreed to in procedures
• Documents and maintains job/position descriptions and position procedures
• Performs other duties as assigned

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.