Ecommerce Business Analyst

---

Job description

SwiftWIN is a global software development service provider to enable success for retailers. We offer a comprehensive set of services to help brands embark on successful connected commerce strategies, put them into practice, and continually optimize them for long-term success.

Swiftwin is a software company that provides an e-commerce framework to some of the largest online retailers worldwide

Domain: Retail, Fashion, B2C

Responsibilities:

• Marketplace and eCommerce requirements gathering, analyzing, and documenting requirements for large-scale (e.g. Fortune 500 or equivalent) projects
• Grasp our clients' vision and main challenges to adapt the workshops' content/approach and understand their organization to make sure all the right people will be participating
• Help our clients understand software features and functions
• Train customers in the use and optimization of the E-commerce and Marketplace platform and the onboarding process
• Work in a globally distributed team model
• Work with the business stakeholders or sponsors to translate business needs into business and functional requirements
• Work with our Agency and Implementation Partners to assist in SaaS onboarding
• Provide strategic and relevant recommendations and growth drivers to customers' teams
• Present solution alternatives to clients that meet their business requirements
• Conduct research, analysis, and feasibility studies to establish the viability of requirements
• Bring best practices and support to the other eCommerce teams as it relates to business knowledge and business processes
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, and task and workflow analysis
• Decompose high-level business and user requirements into functional requirements or user stories
• Lead requirements validation activities to confirm that a solution based on the requirements would meet customer needs and achieve the business objectives
• Lead and facilitate ongoing requirements prioritization
• Establish and implement effective requirements practices, including continuous improvement. Assist with the development of the organization's requirements engineering policies, procedures, and tools
• Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates

Education

• Associate degree, computer science or related field
• Bachelor's Degree, business administration, computer science or related field
• College Diploma, computer science or related field

Qualifications

• 2+ years in B2B Ecommerce
• 2+ years of experience in Business Analyst role
• Experience with an enterprise-class eCommerce platform

Skills

• Ability to meet deadlines
• Adapt to a variety of situations
• Creative thinker
• Excellent communication skills
• Great attention to detail
• Performs well under stress
• Solves problems effectively
• Works well in a team
• Familiarity with Agile development processes

• Working knowledge specific to E-Commerce/Marketplace

- provided by Dice