Pega Admin

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Job description

A little about us...

L&T Infotech is one of the largest global technology consulting and digital solutions company -holding an annual revenue of $1.4 bn. We were founded 20 years ago as the information technology arm of the Larsen & Toubro group. We are currently partnered with more than 350 clients (66 of which are Fortune 500 companies). We operate in 28 countries - employing over 28,000 employees world-wide!

Job Description:

• Installed and configured PEGA upgrades
• Troubleshooting PEGA server related issues with PEGA APP team.
• Update the keystore files ,certification and Fix the vulnerability.
• Expertise in installation, configuration, and clustering and administration of BPM PEGA Application server
• Coordination with PEGA App team, release management team for the code deployment.
• Technical Engineer install and configure computer applications.
• Engineers monitor and maintain computer networks.
• Technical Engineer configure operating systems.
• Technicians resolve issues related to the network.
• Technical Support Engineer prioritize and manage the workflow.
• Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
• Engineers design computer systems to meet the particular requirements of their organization or clients.
• Technical Engineer should possess the ability to learn and work on changing and emerging technologies.
• Technical Support Engineer are the first point of contact for clients for issues concerning their computer systems and equipment.
• Technical Engineer keep track of users' system issues until they are resolved by adhering to the agreed timelines.
• To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
• Engineers maintain procedural documents and reports.
• Technical Engineer follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.
• Technical Support Engineer provide accurate feedback to customers promptly.
• Technical Engineer ensure proper logging of all issues.
• Engineers follow up with clients to make sure their computer systems are functioning properly after troubleshooting.
• Technical Engineer prepare accurate reports promptly.
• Technical Support Engineer document technical knowledge in the knowledge database.
• Engineers also train people on how to use different types of systems.
• Technical Engineer monitor daily performance of technical systems.
• Technical Support Engineer help companies deploy new software or hardware systems.

How will you grow?

· Role-based Training programs

· Continuing Education Programs (CEP) to enhance your knowledge, skills, and attitude as a professional

· We encourage you to acquire various beneficial international certifications, with costs s reimbursed

· Our role-based workshop helps us groom future leaders for LTI

What's in it for you?

· Excellent benefits plan: medical, dental, vision, life, FSA, & PTO

· Roll over vacation days

· Commuter benefits

· Excellent growth and advancement opportunities

· Certification reimbursement

· Rewards and recognition programs

· Innovative and collaborative company culture

Our client requires all the employees working on this engagement to be COVID-19 vaccinated.

If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.