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Human Resources Coordinator- Killeen, Texas

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Teleperformance

2021-12-03 08:52:56

Job location Killeen, Texas, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Overview

PURPOSE OF POSITION

Provide Human Resources support for the facility. Act as a liaison between the employee and other support departments as it pertains to Payroll, Benefits, etc. Represent the company for unemployment claims, EEOC investigations and other employment agency inquiries.

Responsibilities

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

• Participate on New Hire Orientation presentation

• Process all new hires and terminations in CCMS

• Facilitate the processing of the LOA, PTO and FMLA requests

• Investigate all injury and incident reports. Obtain all necessary documentation and manage corresponding Workers Compensation claims

• Assist with the investigation and gathering of documentation for all EEOC claims (or other legal issues)

• Prepare documentation for all Unemployment Appeal Claims and attend corresponding hearings

• Conduct employee exit interviews

• Assist in administering incentive plans and rewards system

• Track all 'expiring' work authorizations

• Facilitate the resolution of all Payroll issues and concerns

• Manage access badge requests, deletions and replacements

• Set up all new hire personnel files and maintain "ACTIVE" and "TERMED" files

• Review and Approve all termination requests for the facility

• Manage all Employee Relations

• Thrive as a team player in a fast paced, high energy, change oriented environment

• Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws

• Perform other related duties as required

Qualifications

QUALIFICATIONS

• High School Diploma or GED required

• Must be at least 18 years old

• Previous experience in Human Resources

• Knowledge of Microsoft Office, Windows, Internet and Outlook

• Must have excellent written and verbal communication skills

• Ability to multi-task and handle numerous tasks simultaneously

• Attention to detail and strong organizational skills are a must

• Time management skills are imperative

• Must possess a positive and upbeat attitude

• Ability to work well with others and create a positive partnership with the Operations group

• Position requires flexible availability and must be able to adjust schedule as needed

• Must be prompt and dependable

• Excellent attendance history is required

• Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks

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