Systems Engineer

Job description

Encore Wire is one of the nation's top copper and aluminum wire manufacturers, outfitting residential, commercial and industrial spaces across the US for a customer base that would blow your mind! We produce over $1 billion of wire every year, with over 1,400 employees and almost 3 million sq. ft. of manufacturing space under our roof, and we want to continue our history of growth. The System Engineer provides IT technical support for PC's, Servers, hardware, software and peripheral equipment for all of the company's end users.

Campus Tour - Encore Wire

Spirit of Encore:

Essential Job Functions

• Managing and monitoring all installed systems and infrastructure
• Installing, configuring, testing and maintaining operating systems, application software and system management tools
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Resolves incoming requests for technical assistance via help desk.
• Communicates with users and team to identify issues and explain solutions.
• Provisioning of IT equipment, ensuring proper functionality and connectivity.
• Ensure that systems in environment are appropriately configured, backed up, and tested according to industry best practice.
• Development and implementation of software update cadence.
• Advanced knowledge of patch management and software distribution.
• Participates/leads problem management processes.
• Maintains technical proficiency in all applications utilized by company.
• Participating in asset management and control activities.
• Basic knowledge of network troubleshooting Ethernet and IP configuration.
• Proficiency in Microsoft support tools, such as DNS, DHCP, and Group Policy.
• Microsoft Exchange Management.
• Microsoft Domain administration.
• Performs other related duties as required and assigned.

Requirements

• Associate's degree (A. A) or equivalent from two-year college or technical school; or 5+ years support experience and/or training; or equivalent combination of education and experience
• Working knowledge of Active Directory Server and Exchange Server
• Experience troubleshooting Windows Server, Windows Desktop, and some Mac
• A deep problem solver; able to think on your own and develop quick, sound solutions to complex problems, excellent verbal and written communication skills.
• The capability to push an equipment cart of approximately 50 pounds
• Excellent verbal and written communication skills

Preferred

• Bachelor's degree in computer science or information technology or equivalent.
• Work experience with Virtual Desktop Infrastructure.
• Solid Cloud experience, preferably in AWS
• A+ Certification
• CCNA Certification
• Proven work experience as a desktop support engineer or support technician.
• Deep Knowledge of scripting and automation tools such as PowerShell/Python

Benefits Details

In addition to stable employment and weekly paychecks, we offer a world-class benefits package that includes medical, dental, vision and life insurance, on-site clinic that your family can utilize, Chaplain services, 401(k) matching (setting you up for retirement), vacation time, Employee Health Fair and company-wide cookouts.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Systems engineering: 1 year (Preferred)

License/Certification:

• A+ Certification (Preferred)
• CCNA Certification (Preferred)

Work Location: One location