Regional Manager

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Job description

POSITION: REGIONAL MANAGER

FUEL YOUR SUCCESS! If you have dynamic customer service skills, build and sell value, make a positive impact on people, and are looking to make a difference, apply with GVA Property Management today! Employees are offered development opportunities to help advance their careers and strengthen the pipeline of our future leaders.

The Regional Property Manager supports and executes the Company's strategies related to property management operations by directing the team members on the assigned portfolio of properties and is responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset by following the Company's mission, vision, and objectives.

Responsibilities

• Preserve the Company's Core Values and Mission Statement.
• Assures adherence to specifications (contractual; operations manual).
• Regular property visits to ensure highest levels of curb appeal, office and maintenance operations, and competitive market positioning.
• Oversee day to day property operations and monitor revenue and expenditures
• Periodically reviews rental applications and lease forms for accuracy and compliance with established policies and procedures.
• Approves and monitors rental rate recommendations for new leases and renewals based on current market information.
• Reviews and helps develop an annual property management plan and operating budget.
• Reviews all monthly financial reports.
• Handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.
• Continually improves management and technical skills.
• Preparation and management of annual budget and regular analysis and reporting of property financials, ensuring collection goals are consistently met.
• Appropriate resolution of resident complaints escalated from the site level, overseeing reputation management, and resident retention efforts.
• Capital project management in partnership with ownership representatives.
• Development and execution of property marketing strategy, staying abreast of local market trends and making recommendations for pricing adjustments and value-add opportunities.
• Provide the highest level of customer service to on-site staff, residents, prospects, and vendors
• Sustain high occupancy standards through online reputation management, effective marketing efforts, and excellent resident relations
• Review and negotiate service contracts for review by President
• Assist in property acquisitions and due diligence
• Create and successfully implement capital and operational budgets
• Attend all scheduled inspections and reviews.
• Audit resident files on a regular basis, paying attention to proper documentation ensuring compliance procedures are being followed.
• Maintain reasonable awareness of relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, disability accommodations, and landlord-tenant relationships as they apply to the policies and procedures of the Company and the communities.
• Make recommendations for major physical repairs, replacements, and improvements. Submit to the President for approval.
• Provide updates to the VP of Operations on all operational issues.

Qualifications

• Minimum of five years' multi-site experience.
• Master's Degree preferred
• Must possess strong written and verbal communication skills.
• Proficient in all Microsoft applications
• Experience with Resman is a plus

At GVA we are driven to provide a company culture that promotes teamwork, growth and work/life balance. We are committed to creating a fun and productive place to work - as a company that celebrates diversity, promotes innovative thinking, offers development and career advancement opportunities. We are a rapidly growing company that owns and manages our assets. Due to the fact, there are not many corporate layers, planning and execution occur quickly, feedback and involvement in the decision-process are encouraged and team involvement is appreciated simply put, at GVA you have a voice. We offer competitive compensation and benefits packages. Reach out to us today and see how a career at GVA is the right fit for you. EOE