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Thrift Store Team

hiring now

Catholic Charities Odessa

2021-12-03 07:34:14

Job location Odessa, Texas, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

**MUST APPLY IN PERSON

We are looking for a Thrift Store Associate to provide excellent customer service and meet sales goals, receive and process donations.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out.

You will help identify client needs, present and answer questions about our products and services.

A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

  • Greet and direct customers and donors
  • Provide accurate information (e.g. product features, pricing)
  • Answer customers' questions about specific products/services
  • Ensure racks are fully stocked
  • Accept donations at the back bay and provide a donation receipt to donors
  • Work with the Thrift Store team to provide excellent customer service (especially during peak times)
  • Inform customers about sales and promotions
  • Provide customer feedback to the Executive Director
  • Stay up-to-date with new merchandise on the floor
  • Responsible for receiving, processing, and merchandising all donated items into the Thrift Store

Skills

  • Must speak Spanish and English
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various areas (processing, stocking, merchandising, sales)
  • High school diploma
  • Must be able to pass a background check

Job Type: Part-time

Pay: $11.00 - $12.50 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Schedule:

  • Day shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Retail sales: 3 years (Required)

Language:

  • Spanish (Required)

Work Location: One location

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