Enterprise Testing Mgr Consumer Lending Issue Validation

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Job description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk - or Independent Risk Management - provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk. Corporate Risk roles depend on a variety of skills, including: Data analysis and synthesis, root cause analysis, change management, process management & execution, risk governance, risk strategy, risk identification & assessment, risk prevention, controls & mitigation, risk monitoring, reporting & escalation, risk systems & technology.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.

The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Within Wells Fargo Corporate Risk, the Independent Testing and Validation team is responsible for the development and design of methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework, and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

This manager will be accountable for developing and executing independent operational and compliance risk testing for the Consumer Lending lines of business focusing on Issue Validation. Strong business acumen and experience will be a determining factor in selection. Successful candidates will be articulate, thought leaders, and possess demonstrated leadership capability; they will be impressive in their inter-personal effectiveness, with regard to their accomplishments, and with a proven ability to engage and influence senior management and business and risk partners.

Specific Job Responsibilities include:

• Manage a team that plans and executes compliance and operational risk testing and is accountable for conducting issue validation, end-to-end business process walkthroughs, identifying risks and primary and compensating operational and compliance controls, evaluating control design, and testing the effectiveness of manual and automated controls. Supervise the team throughout the life cycle of testing activities to provide ongoing guidance on scope, sampling, testing approach, issues, work papers, quality reviews, etc.
• Develop, maintain and execute the Issue Validation Plan. Ensure Plan includes all issue validations reviews based on schedule and meets internal benchmarks. Anticipate changes in the internal and external environment and adapt the testing program of the team accordingly.
• Lead implementation of strategic initiatives with moderate risk and complexity.
• Develop and manage relationships with the business and implement an effective engagement model for the team and business. Understand applicable business risks and provide effective challenge to business and/or compliance partners when operational controls are missing, inadequate, or ineffective.
• Influence line of business and control executive teams to resolve issues, develop sound corrective actions, and strengthen internal controls. Stay informed of business management's plans to address corrective actions, and work with the validation team to understand and assess residual risks.
• Collaborate with legal, audit, compliance, and business partners to stay up-to-date with ongoing business process changes, regulatory expectations, customer feedback, etc.
• Assess, document, and communicate emerging risks, themes and identified issues to leadership and risk partners in a timely manner. Provide status updates to key stakeholders on programs and specific reviews where warranted.
• Escalate critical or high risk issues to appropriate leadership. Identify potential corrective actions, and follow through on reporting, escalation, and resolution.
• Improve bench strength of the team. Develop subject matter expertise within the team of all the major products, services, and processes in the line of business and develop a thorough understanding of the laws and regulations, regulatory guidance, and policies and procedures of the functions reviewed.
• Elevate the team's quality of work performed. Review quality assurance feedback and take appropriate actions to address areas requiring attention.
• Identify continuous improvement opportunities, and implement routines to drive effectiveness and efficiency. Partner with other Products teams to drive synergies across the broader team.
• Write reports that clearly articulate work performed and summarize testing results to business leadership, executive management, and the board.
• As needed, present work performed to audit, regulators, and other business partners.

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Required Qualifications

• 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
• 2+ years of leadership experience

Desired Qualifications

• Ability to articulate complex concepts in a clear manner
• Excellent verbal, written, and interpersonal communication skills
• Solid critical thinking skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to take initiative, identify opportunities and implement change

Other Desired Qualifications

One or more of the following certifications is desired:

• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Financial Crimes Specialist (CFCS)
• Certified Information Systems Auditor (CISA)
• Certified Internal Auditor (CIA)
• Certified Public Accountant (CPA)
• Certified Regulatory Compliance Manager (CRCM)
• Certified Risk and Compliance Management Professional (CRCMP)
• Certified Risk Professional Program (CRP) For Testing and Validation Positions Only

Job Expectations

• Ability to travel up to 10% of the time

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits

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