Salesforce Developer/Admin

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Job description

Job Description

Who We Are:
We see the world through Salesforce glasses. We love Salesforce, it's our craft and we want to make a Salesforce evangelist out of everyone. We're the kind of people, who in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year.

Our practice was created by Salesforce thought leaders specifically for SMB to Mid-Market sized companies. As a certified Salesforce Partner we are a true end-to-end partner for businesses looking to maximize their Salesforce investment through custom integrations, optimization and we also offer Advisory and Managed Services.

Who Will Love This Job

• An Admin/Developer with meaningful Salesforce experience
• A creative problem solver with an attention to detail
• Someone interested in having a sizable impact working on a small, dedicated team
• Someone eager to learn new and varied technologies and business processes on the job as well as continually improve existing skillsets
• A humanitarian who cares deeply about improving human health

What You'll Do as a Developer

• Integrate Salesforce with other internal and external applications
• Communicate between departments to understand their business processes; customize and configure systems accordingly
• Develop custom classes, scripts, forms, reports, dashboards, and KPIs
• Document, maintain, and update system-level customizations and training materials
• Provide training to individuals and user groups within the company
• Provide advanced reporting and searching assistance
• Troubleshoot and quickly resolve issues with cloud ERP and CRM systems and integration elements as they arise
• Manage data import, data cleansing, deduplication, optimization, and data maintenance efforts

What You'll Do as an Admin

• Serve as the main contact for client relationship and project communication, on some projects
• Own and execute the project according to SaltClick methodology
• Participate in discovery, solutioning, documentation and delivery efforts
• Set and manage expectations of project activities, timelines, and deliverables
• Facilitate client feedback and demonstrate client advocacy, building loyal and trustworthy relationships
• Maintain client satisfaction
• Assist with identifying opportunities for account growth
• Review and ensure deliverables are high-quality and meet expectations
• Produce a detailed project plan to match customer requirements
• Understand and effectively communicate both client and internal project goals
• Provide client needs and requests to the team for exploration
• Work with the team to ensure project activities align with strategy

Skills Required:

• Understanding of Salesforce Sales Cloud, Service Cloud, and potentially Community Cloud architecture and knowledge of the wider Salesforce ecosystem.
• Strong technology consulting experience.
• Experience designing and implementing Salesforce-enabled business solutions
• Experience defining strategy, developing requirements and implementing practical business solutions
• Experience delivering projects using Agile based methodology
• Salesforce Admin, Developer and/or Cloud Certifications preferred
• Experience in other third-party tools commonly connected to Salesforce is a plus (i.e. eSignature solutions, data tools, backup and restore apps, etc.)
• Experience developing custom features and solutions for ERP/CRM systems in similar roles, especially using Apex in Salesforce
• Strong understanding of HTML, JavaScript, git or other version control, and REST Web services
• Salesforce Lightning Development Experience is a huge plus
• Familiarity with Atlassian products, including Jira and Confluence, is a huge plus

- provided by Dice