Project coordinator

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Job description

Top skills:

Communication development/writer

- Budget Management

- Microsoft suite (Word/Excel/Powerpoint)

Role responsibilities

Events:

• Project Management - Plan, Organize, and Coordinate the National Parts and Service Managers meeting working in conjunction with Travel& Events dept.

• Plan, Organize and Coordinate Aftersales team events and meetings

• Plan, Organize and coordinate Regional Aftersales incentive trips/meetings

• Facilitate the coordination and support of cross departmental meetings and events at the National, Regional and Local levels

• Responsible for the creative, budgeting, communication, planning and logistical elements of successful event production

Communications:

• Develop, plan and implement weekly and monthly Field and Dealer communication

• Prepare and deliver weekly, monthly and ad hoc reports and communications as directed

• Facilitate the annual Carlisle Service & Parts Managers Satisfaction Survey (PMSS) communication process from stakeholders' meetings, to field training, to ongoing dealer and field communication

Develop field operations team training materials for in-dealer support to improve Parts and Service Managers Satisfaction

• Present key business initiatives during periodic webinars to field team

• Prepare and develop executive level presentations and reports for upper management

• Maintain and updated After Sales files and folders on the Hub

• Maintains and updates After Sales files and folders in VINNIE

• Maintain and distribute Corporate Aftersales Directory

Accessory and Lifestyle Marketing

• Support corporate growth & revenue objectives for accessories and lifestyle collection

• Support creative development, advertising, marketing surveys, in-dealership and online promotions, point-of-sale, press releases, SEMA presence, etc.

• Support and communicate with Regional staff to create and implement After Sales initiatives and special initiatives/events

• Prepare business plans to support marketing initiatives and manage budgets for on-going projects

• Support accessory sales in eCommerce platform into tier I, tier II, and tier III sites

• Oversee accessory and lifestyle public-facing websites and content - i.e. integration of content into dealer websites, internally-hosted vs. brand-hosted

• Perform appropriate analysis of e-commerce opportunities, competition and results

• Manage assigned budget while consistently seeking revenue and cost optimization

• Work across marketing department and internal groups to ensure accessories collection is well represented

• Assist with the development of accessory social media content

• Manage & track performance KPI metrics