Load Control Supervisor

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Job description

Job Locations:
US-VA-Suffolk

Your Opportunity:
The Supply Chain team is looking for motivated professionals to facilitate the distribution of our great products to customers and consumers. These personnel can analyze production metrics against market needs in Supply & Demand Planning, focus on product transportation through Logistics, or ensure the shelves of your local grocery store are stocked by Direct Store Delivery.

The Load Control Supervisor is directly responsible for the supervision of the Transportation Staff. The primary focus is to ensure consistent, efficient, reliable and timely service levels to customers. This position will also bridge the communication link between transportation providers, sales, brokers and customers. It also includes problem resolution in support of providing excellent service to Smithfield customers.

Core Responsibilities:
Communicates and implements new service offerings to Transportation Team members along with assisting in the development and initiation of plans for movement of raw materials.

Tracks and measures carrier performance through cost analysis, equipment availability, and service levels and makes recommendations as required to improve the effectiveness of transportation programs.

Ensures policies on carrier utilization are adhered to consistently so that shipments are handled quickly, safely, and within budget.

Responsible for making decisions on how to appropriately handle unique circumstances related to transportation with all employees on staff. These can include but are not limited to the following: making determinations on product shortage (backorder) shipments, relieving carriers of assigned duties, assigning new carriers to shipments and generally ensuring that loads deliver on time.

Plans and directs work through staff personnel to facilitate efficient and effective customer service.

Performance to key transportation metrics as defined by upper management.

Understands transportation pricing and negotiates market competitive rates.

Maintains close communication with shipping facilities and other Functional Transportation supervisory staff.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Bachelor's Degree from a regionally accredited four-year college or university and 2+ years' of experience in Transportation, Logistics or Customer Service; or equivalent combination of education and experience, required.

Bachelor's Degree, preferred.

Experience acting as a lead by providing training, guidance or mentoring to less experienced staff or managing processes and projects, preferred.

Understanding of transportation pricing and negotiation.

Strong U.S. geographic knowledge.

Understanding of DOT, State and Federal regulations preferred.

Working knowledge of Microsoft Office, Transportation Management systems.

Strong critical thinking and problem solving skills.

The ability to work through complex, unstructured problems.

Capable of communicating and expressing ideas clearly and concisely, in both written and verbal formats.

High level of organizational planning, teamwork, analytical reasoning, and adaptability.

Strong negotiation skills.

Must be available to address any customer service related issues 24 hours a day and 7 days a week.

Ability to work well with others in fast paced, dynamic environment.

Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.

Supervisory Responsibilities:
Responsible for supervision of a team of Transportation Representatives.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Careers and Benefits:
To learn more about Smithfield's benefits, visit .

PEOPLE MATTER

More than 63,000 employees globally drive our success. We strive to create a fair, ethical and rewarding work environment.

GROWTH & DEVELOPMENT

Working at Smithfield isn't just a job - it's the foundation for a lifelong career with training designed to help you advance professionally.

BENEFITS

Our people matter. That's why we offer excellent, comprehensive benefits packages to our full-time employees.

SUSTAINABILITY PLEDGE

Sustainability is ingrained in our culture and guides how we operate. We believe in innovating for the future.

About Smithfield Foods:
Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. Our 43,000 U.S. team members and 16,000 European employees are dedicated to producing "Good food. Responsibly.®" and have made us one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our neighbors in need. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit , and connect with us on , , and .

EEO/AA Information:
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.