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Customer Service Representative - Work From Home

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AppleOne

2021-12-03 07:32:18

Job location Virginia Beach, Virginia, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Job Description: Customer Care Representative Needed: ? Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. ? Thoroughly documents inquiry outcomes for accurate tracking and analysis. ? Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. ? Provides external and internal customers with requested information. ? Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. You can view all of our jobs online at Job Experience: , , -Must be able to work a flexible work schedule (40-hour work scheduled) -Hours of Operation: Any 8 hour shifts between the hours of Su-Sa, 8am-11pm EST -Pharm Tech experienced preferred -Medical background preferred -Strong customer service experi

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