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Lewis Class Six Cashier

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Army & Airforce Exchange Service Joint Base Lewis-McChord

2021-12-03 07:42:06

Job location Aberdeen, Washington, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

Army & Airforce Exchange Service Joint Base Lewis-McChord Lewis Class Six Cashier

$16.42/hr

Summary of Responsibilities
Creates a tailored shopping experience by ensuring promotional and sale merchandise is displayed timely and readily available to customers. Assesses customers' needs by actively listening and providing solutions to maximize customer satisfaction and loyalty

Performance Standard Agreement
Main Job Task
  • Actively communicates/promotes the benefits of military star credit cards, exchange protection plans, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
  • Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practice's loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
  • May assist in maintaining shelf labels. Performs random price verification and initiates necessary corrective action. May provide assistance to customers with completing special orders, online orders, and rainchecks.
  • May operate a cash register or other sales-related equipment to enter new accounts, conduct sales, refunds, or similar transactions. May be required to verify and accept multiple tenders for payment and make changes with accuracy and zero variance tolerance.
  • Performs other duties as assigned.
  • Provides a high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages and builds trust relationship with the customer in order to deliver a personalized customer experience.
  • Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including but not limited to arranging space on the sales floor, displaying promotional fixtures, merchandise, and signing, completing counts on promotional merchandise, manual price change vouchers, keeping sales area fully stocked and cleanliness of the area.

Standard Used to Measure Performance
  • Benefits of exchange corporate programs
  • follows exchange loss prevention procedures
  • exchange customer service training standards
  • accurate operation of cash registers
  • follows standard operations procedures
  • exchange customer service training standards
  • uses plan-o-grams, soft lines, and hardlines guidance

Qualification Requirements
  • Completion of high school or the equivalent
  • Retail experience
  • Demonstrated willingness
  • Potential for additional responsibility

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