Community Relations Sales Director

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Job description

Meaningful Work Helping Seniors | Great Benefits! | Free meals! | Free onsite parking!

Era Living is seeking a full-time Community Relations Director to become the newest member of our Community Relations team at University House Issaquah, a beautiful retirement community in Issaquah, WA. The Community Relations team is responsible for working with potential residents and their families who are looking for a retirement community. Together, they market the community through events and community outreach, use a consultative sales process, provide strong customer service, and help facilitate smooth transitions into our community. Join us in our mission to respect and honor older adults by enhancing the quality of their lives. We do this by providing a holistic approach to senior living, filled with passion, energy and happiness!

Competitive Compensation and a Complete Benefits Package including:

• Company Sponsored Health Plan
• 401k with Generous Employer Match
• Vacation & Sick Leave
• Employee Discount Programs
• Employee Assistance Program
• Leadership & Longevity Bonuses
• The advantages of an environment that supports your development and recognizes your achievements!

**Eligibility contingent on meeting requirements of each benefit (hours worked, age, etc.)

Primary Responsibilities:

The Community Relations Director develops, implements, and evaluates the Community's marketing plan in order to meet all sales and occupancy goals and is responsible for the overall successful execution of the Community Relations Program for University House Issaquah. Able to work Tuesday - Saturday 9:00AM-5:30PM.

Knowledge, Skills, and Abilities:

• Ability to recognize customer needs, present solutions, and close the sale
• Experience with contact database management and community outreach
• Able to communicate clearly and appropriately with residents, families, care-team members, staff, volunteers and visitors
• Ability to plan, direct, supervise, coordinate and evaluate the work of others
• Computer literacy in Windows and Microsoft Office, required
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required
• Must comply with the Washington State COVID-19 vaccination requirement for healthcare workers

Education and Experience:

• High School Diploma or GED plus 3 years of sales and management experience; Bachelor's degree in marketing or related field, preferred
• Completion of DEI and/or, BILD Consulting training, preferred

About Era Living:

At Era Living and our eight retirement communities, our mission is to honor older adults by enhancing the quality of their lives. We are a diverse team of people from varied backgrounds, united by a passion for this mission. Every person in every job has the opportunity to make a positive impact on our residents' lives.

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