Business Analyst

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Job description

Overview About Public Consulting Group Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston , Massachusetts, PCG has over 2 , 500 professionals in more than 60 offices worldwide. PCG's Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit About the Role The BA (Business Analyst) position will be the front line of communication between school districts educating students with disabilities, and our product lines. This position serves as part of our North Carolina Student Success team partnering with 45 school districts and charter schools. Specifically, this position will manage the day to day tasks of the project to ensure the highest levels of client satisfaction and compliance, in addition to managing and supporting PCG's EDPlan™ software suite. This position requires a self-starter who can quickly learn our web-based technologies and provide assistance to our project team. The ideal candidate for this position will be flexible, reliable, detail-oriented, enthusiastic, and must have the ability to manage multiple tasks and clients simultaneously. Responsibilities + Manages project tasks with limited supervision while meeting and exceeding performance expectations + Manages daily project functions and client interaction (email and phone) + Prepares written reports and materials for clients + Facilitates client discussions during meetings + Reviews business operations and identifies areas for service and efficiency improvements + Develop an understanding of special education policy requirements + Assesses best practices and provide technical assistance to clients + Learns the use and operation of proprietary PCG software products Qualifications Education/Experience: + Bachelor's Degree (Required) + 3+ plus years of relevant work experience in the fields of Healthcare, Government, or the Consulting field (Preferred) Required Skills + Flexible, self-starter possessing intellectual curiosity + Ability to quickly learn and manage web-based technology applications + Creative problem-solving ability and a consultancy mindset + Ability to manage multiple tasks or clients simultaneously in a fast-paced environment + Excellent organizational, oral presentation, and written communication skills + Strong understanding and commitment to working in a team-oriented environment + Ability to use sound judgment in completing tasks independently and to seek guidance when needed + Attention to detail and ability to work with large data sets with accurate results + Dedication to accomplishing goals and challenges presented by clients and management + Strong Microsoft Office applications skills + Travel Required: 10%-25% #LI-DM1 EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Connect With Public Consulting Group! Connect with Public Consulting Group > Job LocationsUS-NC-Charlotte | US-NC-Raleigh | US Posted Date2 months ago(9/30/2021 1:50 PM) Job ID 2 # of Openings 1 Category Consulting Type Regular Full-Time Practice Area Education Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.