Executive Assistant

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Job description

WHAT YOU'LL DO

In this role, you'll ensure that the Managing Director & Partners (MDPs) and Partners you support have what they need to seamlessly serve the needs of our clients. This position involves booking (and unbooking) travel, scheduling (and rescheduling) meetings, keeping track of time and expenses, supporting the case team process, and generally keeping up with the fast pace of our Consulting Team.

You will be working alongside a Seattle Administrative Team that consists of a group of really smart, highly motivated and team-oriented people. EAs actively participate in office life, are flexible and willing to help fellow Business Services Team (BST) members, and collaborate across functions. They serve as mentors to more junior members of the admin team and are continuously learning from each other. We work hard together, and we go out of our way to support each other - we want everyone to be successful, individually and as a team.

We won't define a career path for you - but some of our EAs we've hired in this role have gone on to have long and successful careers as Senior Executive Assistants at BCG; others have gone into work in one of our many Practice Areas; some have managed teams or rotated through a number of other functions. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.

YOU'RE GOOD AT

• Overseeing administrative support in a fast-paced, high volume, and changing client service environment:
• Organizing and scheduling client and internal meetings and events
• Coordinating point-to-point travel needs as necessary including booking all travel and hotels, directions, commuting time and ground transportation:
• Processing timesheets and expenses on a timely basis
• Supporting administrative aspects of MDP and Partner internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
• Assisting MDPs and Partners with account planning and client relationship management
• Building effective working relationships with key stakeholders:
• MDPs and Partners - understand preferences relating to travel, calendar, client work, etc.
• Clients and their Assistants - facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail
• EA and AA peers - work together to support other Principals, Partners and BST leaders on the case team; provide back-up assistance as needed
• BST peers and internal resources - obtain and share information with wider team as needed; help case team navigate internal resources
• Performing other duties as assigned or required; responsibilities will vary

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor's degree, strongly preferred
• Demonstrated leadership and/or customer service experience
• Minimum of 3 years of experience in a fast paced environment (really fast paced!), supporting senior executives, strongly preferred

There are a few key things we look for - do you have what it takes to step into these shoes?

• High customer service orientation - highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times
• Committed to improving the status quo - we respect and hire people who are willing to ask questions, people who will say what's on their minds and are willing to make suggestions, even if it is turned down
• Sweats the small stuff - strong attention to detail and accuracy, particularly when under pressure
• Organized - excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
• Relationship-oriented - extremely people-focused with a certain 'joie de vivre' and the ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST)
• Good judgment - highly professional and diplomatic (dealing with consultants who can be very demanding at times can be a challenge, but a challenge you're up for), knows when to ask for help or advice, is perceptive and practical
• Trustworthy -- discreet (you will be privy to confidential information)
• Flexible - must be able to perform successfully in a fast-paced environment; doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles
• Team player - proactively seeks opportunities to help others, will go above and beyond in order to get the job done
• Strong intellectual curiosity - a creative thinker, interested in the big picture
• Self-motivated - a "can-do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of responsibility

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

ADDITIONAL INFORMATION

Effective November 1, 2021, all new US hires must be fully vaccinated* or subject to a religious or medical exemption.

*two weeks after receiving the final dose of a WHO-approved COVID-19 vaccine