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Information Technology Field Technician

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Robert Half

2021-12-04 07:30:03

Job location Seattle, Washington, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

If you have the ability to interact with technical and non-technical users in an understandable and concise manner while solving technical issues, you might be the IT Field Technician Robert Half is looking for. If you are self-motivated, a problem solver, and interested in a positive, dynamic environment, you could thrive in this role. This is a contract position located in the Greater Seattle area.


Job Duties:

  • Go to various client sites to perform hands-on troubleshooting of hardware and software
  • Work with hardware like PCs, laptops, networking devices, and more
  • Assist with implementations and migrations of newer technologies as needed
  • Maintain thorough documentation in ticketing system
  • Provide excellent customer service to end-users
  • Escalate technical problems when needed
  • Collaborate with other technicians
  • Other projects as needed


Requirements:

  • About 6 months of relevant IT experience
  • CompTIA A+ certification is nice to have
  • Strong knowledge of Windows OS
  • Familiarity with Active Directory
  • Past experience working with a ticketing system
  • Proven skills with hands-on troubleshooting
  • Demonstrated flexibility to adapt to changes in procedures and job assignments
  • Attention to detail and proven ability to follow standard procedures is a requirement
  • Ability to multitask and communicate well with individuals of all backgrounds
  • Critical thinking, problem solving, ability to work independently
  • Proficiency in customer service

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