Mortgage Loan Officer

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Job description

Flyhomes is a place where authenticity, equity, and innovation collide to build the world's best homebuying experience. Innovation is in our DNA. What will you create here?

We offer brokerage, mortgage and closing services-all under one roof-to ensure our clients have an amazing experience from the moment they start to work with us, to the moment they move in, and beyond.

Real estate, mortgage and technology are what we do, but people are at the core of our mission. That's where you come in! Whether you're our employee or our client, we believe it's about people, not properties. From client-facing roles to technology, and everywhere in between, you'll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it. If you're dedicated to creating an inclusive, equitable, and more enjoyable real estate experience with solutions for every homebuyer, then we want to talk to you!

The Mortgage Loan Officer is the main point of contact, providing best in class service at every step of the mortgage process, from pre-underwriting to closing. This role consults with clients, educating them on financing options and loan products, ensuring clients have a great closing experience.

What You'll Do

Engage with customers to recommend loan products and other services that are in the best interest of the customer.
Understand and maintain a thorough knowledge of various mortgage loan programs (FNMA/FHLMC, FHA/VA, etc.) and company products to provide clients with most suitable options
Obtain, validate, and secure pertinent financial and credit data to qualify clients
Clearly articulate loan guidelines & underwriting needs upfront to reduce client confusion & churn
Manage client pipeline to ensure consistent service levels from lead to closed
Manage the loan application process to assist clients in completing loan applications, collect information to be verified, identify additional information to be provided or obtained, and provide all disclosures and forms to clients as required
Understand and comply with all applicable government regulations such as RESPA, HMDA and Fair Lending practices
Promote Flyhomes Mortgage services to prospective clients at networking events, Lunch & Learns, and other marketing events

What You'll Bring

Two or more years of relevant mortgage experience

Possess a Washington State License as a Mortgage Loan Originator (MLO) required; additional state licensure preferred

Proficiency with MS Office Suite

Your Superpowers

Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations. You are adept at relationship management
Communicative : You have impeccable written and verbal communication with the ability to convey messaging to diverse audiences. You utilize active listening skills and ensure that client's and colleagues feel heard
Critical Thinking : You employ a thoughtful process of analyzing data and problem solving to reach well-reasoned solutions
Collaborative : You partner effectively with clients and colleagues, to drive our 'winning together' culture and execute on our common goals
Work Excellence : You ensure the consistency and quality of how Flyhomes is represented externally via postings, social media and recruitment events. You're adept at prioritization and project management with attentiveness to detail and consistent follow through
Learning Agility : You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantage
Driven : You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn't scare you
Accountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient manner
Flexibility : You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together

Flyhomes Perks

Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.

Generous PTO

401K Matching

Health, Dental, Vision

Home Buying & Selling Benefits

Commuter Benefits

Casual Dress

Professional Development Benefits

Paid Volunteer Time

Dog friendly HQ!