Product Owner/Business Analyst - Living Model Service

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Job description

Company Description

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description

Digital Twin technology for the supply chain has been receiving a lot of buzz lately; and for good reason. Imagine if you were a business owner with your supply chain digitally rendered and laid out before you. Imagine being able to change anything you want: suppliers, inventory positions, scale up or down demand, evaluate disruption scenarios. Imagine being able to apply advanced simulation, optimization, statistical analysis, AI, and ML to the supply chain, to support better, faster decision making. That is the future of supply chain management. A future enabled by digital twin technology.

Join the Supply Chain Solutions' Living Model team as we build a bridge to that better tomorrow; providing customers with digital twin technology as a service, helping them fully understand and ultimately transform their supply chains with confidence - to improve, innovate, and be better prepared for disruption in an increasingly uncertain world.

Summary of Position:

The Supply Chain Solutions group at Expeditors engages with customers in a variety of supply chain design and improvement studies, including network design, transport flow strategy development, deep analytics (descriptive through prescriptive), inventory analysis, and process improvement. This position is specific to the Living Model Service, a subscription-based offering featuring the Living Model, a persistent modeling environment used to create a digital twin of the logistics network that underlies the supply chain.

The Living Model Service team is a rich learning environment that will provide considerable intellectual stimulation, in a highly collaborative environment that will constantly challenge your creativity.

As a Business Analyst on the Living Model Service team, you will be responsible for shaping the direction and quality of the software and process infrastructure being developed to power the Living Model Service. You will work closely with business and technical team members to understand, contribute to, and articulate short, medium, and long-term vision, development priorities, and requirements for a development team in alignment with service business objectives. You will be the one who translates strategic vision into tactical, technical software solutions.

You will fully understand and support our team's objectives by applying the business analysis discipline to fully and clearly articulate business value, break features down into user stories with clear acceptance criteria and collaborate closely with business and technical stakeholders to ensure our system meets the high expectations of our business and our customers. You will use words, diagrams, pictures, and stories to drive and maintain shared understanding across all team members about the user, the user's needs, and the definition of success. You will work collaboratively with our internal customers throughout the design and development process and with our development team to help define the problems and help create software solutions that meets the business needs.

The Living Model is a cutting-edge technology and Expeditors is leading the industry by bringing it to market. This is an opportunity to be part of an exciting new offering.

Key Responsibilities:

1. Translate strategic vision into tactical, technical capabilities through development of software system functionality in a logistics context.

2. Analyze and decompose complex business requirements to build software systems and influence design for interoperability, testability, and scalability.

3. Take ownership of defining and driving the analysis process while proactively collaborating with business and technical owners and teams.

4. Elicit and analyze functional and supplementary requirements. Craft meaningful requirements and specifications that align stakeholder needs to system capabilities.

5. Create and execute tactical plans to achieve both short and long-term objectives

6. Lead cross-functional teams to solve complex technical challenges, maximizing team productivity and velocity

7. Serve in a decision-making, leadership role on an Agile Scrum team as Product Owner.

8. Participate in team check-ins, demos, reviews, and retrospectives with an eye toward continuous improvement

9. Break features down into stories, define story acceptance criteria and accept stories as done.

10. Draft specific team objectives for each iteration and Program Increment (PI) that are aligned and contribute to program objectives and overall service strategy.

11. Collaborate to design high-value and sensible solutions, making sure both functional and supplemental requirements are addressed in the design and the testing early on.

12. Proactively and continuously improve business and system knowledge and improve processes.

Qualifications

1. 3+ years of software business analysis experience

2. Alignment with Expeditors' culture and a total commitment to customer satisfaction.

3. Proven interpersonal skills and the ability to build relationships with a wide spectrum of people including senior leaders, customers and people across geographies.

4. Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus.

5. Excellent time management and organization skills, management of multiple and competing priorities.

6. Outstanding verbal and written communication skills.

7. Ability to simplify complex business and technical needs.

8. Possesses agility for learning technical and business concepts

9. Effective at eliciting and crafting meaningful stakeholder requirements, specifications

10. Ability to clearly communicate details and concepts to a broad range of audiences

11. Ability to compose concepts, ideas, and designs into actionable, measurable deliverables

12. Experience and proficiency with software development lifecycle and software development methodologies (ex: Lean, Scrum and Agile).

13. Working knowledge of Business Process Modeling language or languages (ex: Unified Modeling Language-UML), with the ability to effectively communicate business requirements through Business Object Models, State Diagrams, and/or other diagrams

14. Knowledge of Business Analysis Body of Knowledge (BABOK)

15. Broad knowledge of database structures, data relationships, and data modeling

16. Experience working with Reference Data, Data Governance products

17. Experience as a Product Owner for an Agile team

18. Working knowledge of Azure DevOps, SharePoint, Microsoft Office

19. Must be willing and able to work in an environment where the following cultural elements are highly valued: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Education:

Bachelor's degree in Computer Science, Management Information Systems, or related.

Additional Information

Multiple Locations

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.